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I purchased a 2017 Subaru Impreza Sedan in April of this year in New Orleans, LA. It is the first brand new car that I have owned. I have been a die hard Volkswagen owner for many years, however, after knowing many very satisfied Subaru owners, I purchased one of my...
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1.0
I didn't like
  • Was lied to
  • After sales
#1116086
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I have a case pending with Subaru of America, #SR :1-25659891182 Vehicle Problem, that I think should be reported to anyone who cares to listen. At the core of the problem is the Head Unit manufactured by Fujitsu-10 and installed in my 2017 Subaru Outback. I purchased...
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3.3
Woolwich, Maine
I liked
  • Economy
  • Interior comfort
  • Overall quality
I didn't like
  • 3-second delay cvt transmission
  • Poor navigation performance
#1115854
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I have had my Subaru Impreza for five years,2012, in that time I have had a replacement air conditioner, and now two years later I’m having trouble with it again. My car has only 40,000 miles on it. I have it serviced regularly, and it is garage kept. I had it serviced...
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2.5
#1113136
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Subaru Of America - No answer

Subaru Of America
#1114550
2.1
Details
no answer, subaru has been at dealer for half the time Ive owned it.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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Product or Service Quality
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Subaru Of America - Lost Key

Subaru Of America
#1109702
We lost all keys on 2012 Impreza. I bought a $240 key from Dealer. Dealer is now telling me to program key to car is $2200 and to contact my insurance agency. How can this happen, how can i program a key to my car.
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Subaru Of America - Rude dealership

Subaru Of America
#1098091
3.2
Details
Visited Jim Armstrong Subaru in Hickory N.C.. Service manager rude because i made appt. for air bag recall over internet. Asked to talk to GM. and Mr. Armstrong showed up and virtually told me to just sit and wait would not even listen about service manager! Makes me wonder if air bag was in fact replaced.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Subaru Of America - Commercial

Subaru Of America
#1094006
U have a commercial with this girl riding the railroad box car and then she is in a blue car as a passenger. I hope u can figure out the commercial im talking about. But i wanted to let u know that is the best relaxing commercial makes u wish u were along with her. She also is perfect for the commercial, so holesome, clean, pretty to look at. Just perfect. Good job
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Leased a brand new 2015 forester 2.5i premium, 6 speed manual and have reported oil consumption issues since the first 3500 miles on the car. I have had the short block replaced twice thus far, and getting ready to play their oil consumption test game again, as I am...
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1.2
I didn't like
  • Any part of dealing with subaru past the original sales date
#1112746
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My 2011 forester failed an oil consumption test. The engine was replaced and now it has a bad knock that is getting worse than it was whrn the engine was replaced. I took my car to Waikem Subaru again. They said that the noise is the timing chain tensioner that makes...
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4.3
#1110335
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I have my 2016 Forester for 2 years and I had my car maintained regularly. Last maintainance occurred on August 12, 2017. However, today September 22, 2017, I couldn't start my car without jump start. I double checked the paperwork for last service of my car. Battery...
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Anonymous
Anonymous

My wife has a brand new forester xt and we hav found their service departments in the new York metro area to be very poor and not too honest and that alone will prevent us fro...

#1104733
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When I agreed to purchase my certified used 2014 Forester, the deal breaker was to get all fluids, belts, brakes, and tires replaced even though the car had only 22, 600 miles on it. Yesterday, after an oil change, I was informed that my rear brakes are down to 6mm and...
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4.4
I liked
  • Customer first attitude
#1104485
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My 2015 Subaru Legacy has all the bells and whistles and features. But it isn't obvious how to use some of them and exactly what they are for. For example, there is an icon on the dashboard and I have no idea what it means. For example, I don't know how to verbally set...
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#1101475
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I purchased a 2014 Outback Limited (new) in July 2014 at local NJ dealer. This is my third Subaru, all serviced at the same dealer. In March of 2015 after a snowstorm and freezing temps, it sounded like ice was sliding across roof while driving, checked, found no ice...
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#1098724
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Contact Subaru Of America

Mailing Address:
Subaru of America, Inc.,
Subaru Plaza, Customer/Dealer Services P.O. Box 6000
Cherry Hill, NJ 08034-6000
Phone:
(800) 782-2783
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November 2015 had to buy new short block and turbo from Subaru Pacific paid cash and didn't get the correct receipt never thought if you spend close to 6 grand that I would have to worry about getting the correct receipt. June 2017 the "new short block" I bought in...
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1.5
I liked
  • Turbo
  • Awd
  • Liked car until expensive repairs
I didn't like
  • Being told i was a liar
  • Paying a lot of money got incorrect receipt
#1095070
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