Subaru Of America
Reviews and Complaints
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Verified Reviewer | New River, North CarolinaHighly Disappointed
- Used to be a good company
- Animal support
- Not reliable
- Car is constantly in the shop
Preferred solution: Full refund
Failed Service
User's recommendation: Do not use.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerALL LIGHTS IN 2014 SUBRAU OUTBACK
Preferred solution: Full refund
Manual got stonlen
I purchased a brand new Subaru Forester in September
I bought the vehicle beleiving it would best provide my wife with the safety she required and the confidence I needed given her limited mobilty we took delivery on Monday Sept 7 from Center Subaru in Torrington CT our salesman was Tracy who relentlesly spoke of the safety features of the vehicle including it's "StarLink" which would send help if needed at push of button as I drove home from Vermont on Sat Feb 27 the vehicle began to shut down the engine seized the transmission failed as I slid down a hill with no control thankfully I was able to turn on to a side road after that the vehicle was completely immoblle this is only the beginning of a situaton that became dangerous for my wife and her friend if anyone at Subaru actually sees this or cares please contact me this story gets worse
- Twin city subaru in berlin vermont staff were amazing
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Verified ReviewerNo cellphone connect
Preferred solution: Unlock my account.
User's recommendation: Poor service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest assistance from Subaru of America
- First time we are contacting the
Preferred solution: Full refund
User's recommendation: So far Subaru seems to be doing the right thing and waiting for a response to my request.
Sold warranty that was not needed.
Preferred solution: refund for the unneeded windshield warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubaru Roadside Assistance
Preferred solution: Full refund
User's recommendation: DO NOT EVEN CONSIDER THIS PROGRAM - IT IS A SCAM!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSafety of Outback
- Reliabity
User's recommendation: this is an exceptionally safe vehicle . you can trust it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Corona, CaliforniaComplete dissatisfaction with 2018 outback
Preferred solution: Let the company propose a solution
User's recommendation: RUN FORREST RUN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need a question answered
Preferred solution: Let the company propose a solution
User's recommendation: Get a second line Subaru
Disapointed
- Great automobiles
- No delivery specialists since covid
- No delivery specialists during covid not even by phone
Preferred solution: Let the company propose a solution
Need to speak to someone
User's recommendation: Read manual
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2016 Forester 2.5
Preferred solution: Let the company propose a solution
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