Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Value for money

I purchased my Subaru based on Subaru's reputation of reliability.A few months before I bought my 2007 Outback Legacy, I bought a 1998 Outback for my son.

I liked his Outback so much, I sold my Mustang and found one for myself. I had never had any problems with my Mustang at all,but I figured Outback would exceed my expectations in regards to quality. What I got was one headache after another. With in the first 1000 miles of owning my Outback, my check engine light came on.

This was the beginning of a long and financially painful headache! The first issue was the cam shaft position sensor. This was changed out. About a 100 miles later another light and the down stream exhaust sensor was changed.

Another 100 miles and then the whole cat was changed out.

The next issue, I was expecting, since my Outback had 120K miles on it, I knew that I would have to have the timing belt replaced, but I also had a rear main gasket leaking, so I had that done at the same time. The total cost on this one shop visit.... $3,152.99! That's more than what I was expecting, but I thought my pain was over.

Unfortunately, it wasn't. I had to have my air fuel sensor replaced, I had a full collapse of my front struts and had to have them replaced. And then a complete engine replacement as my number 3 rod bearing spun. Most recently was my transmission lines which left me stranded on the side of the road.

My son's car has been a little better, but not much, we had to do a lot of the same work with his Outback. I would expect to do a bit more on a 98 than a 07, but that has not been the case. My Mustang was a 99 and had more miles than my Subaru. I never had to do any of this kind of work with my Ford.

Since I mostly have a new car, I am hoping that my pain is over, but I'm trying not to get my hopes up as I have lost all confidence in Subaru's quality claims of excellence. I have over $8000 in repair costs on a car that I paid $8000 for.

Since a base model 2016 Ford Mustang is about the same cost as a 2016 Subaru Outback, customers who are after quality might want to think twice about Subaru's quality claims.I do love my Outback, but I did not get what I was expecting and my primary reason for buying Subaru has been debunked in my mind.

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $8300. The author is overall dissatisfied with Subaru Of America and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Subaru Of America.

Check out the best and the worst companies in Dealers category for more informed decision or compare Subaru Of America to other companies on our site.

Had an Experience with Subaru Of America?

Write a review


Terms of Service
Post Comment

You May Also Like

Outdoors Rv - ORV BLACKSTONE 280RDSB - INSTANT LEMON! - NO HELP FROM ORV! Outdoors Rv "I'm seriously considering a lawsuit against ORV for FALSE advertising. If you own an ORV or Northwood trailer that has problems, please contact me, the more owners we have, the..." Read more Subaru Of America - Subaru Forester is a ticking time bomb!! Subaru Of America "My 20 year old daughter was driving back to college in her 2009 forester yesterday. It started to shake and she luckily got safely to the side of the freeway..." Read more Open Range Rv - New unit bought 4 months ago.  Been in shop whole time Open Range Rv "On 3/14/17 our family (four kids 3 7 yrs old) bought our 1st large purchase outside of our home. It was also the 1st time that we purchased anything brand..." Read more Camping World of Houston - BEWARE OF THESE *** ARTISTS Camping World " My husband is 82 and I am 67, and we had planned on enjoying this summer and fall while seeing the country. Who knows when we will be able..." Read more Seniorpeoplemeet And Ourtime - Bad experiences Seniorpeoplemeet And Ourtime "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more New Hulu Interface Is Horrible! Hulu "The new Hulu design on Roku is pretty bad. At first I thought I needed to reboot my unit. The layout seems convoluted, oversized and difficult to maneuver through. Your..." Read more Clay Cooley - Crooks Clay Cooley "I bought a car with them and they knew of my credit situation. I had a bankruptcy and they had the paperwork. They got me approved anyway, I signed for..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more