Subaru Of America - 2015 Outback windshield

71 of 197 Subaru Of America reviews

My new Subaru with 4300 miles was sitting in the garage for two weeks while I was vacationing.The temperature during that time dropped into the single digits.

After vacation, I popped into my barely used car and the front windshield had shatttered into no less than 6 spiderwebby type fractures. I was horrified. Immediatly checked on line and found 100's of similar complaints about the 2015 Outback windshield. I certainly thought the dealer would cover mine since it was not due to a rock chip and was SO extensive in nature.

Took it in and the service rep determined that all were due to "rock chip encounters. He did this by putting a pen tip where ever 2 cracks crossed each other. The result of 2 glass fractures will 100% of the time cause a small indentation.

The dealer basically said "tough luck lady" and waved me byebye even when I pointed out the plethora of complaints about this issue.Come on SUBARU step up!

This review is a subjective opinion of a user.
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Reason of review:
Bad quality
Product or service
2015 Subaru Outback
Review category
Dealers
review #760190
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