Product: 2016 Subaru Of America Outback Car Clear all filters (10 of 10 reviews match)
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1.0
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Now, the seal on sunroof is starting to come off. The worst new care I've ever bought. Poor customer service. Calling Subaru of America is a nightmare. I bought a Subaru 18 years ago and never had a problem. Drove it for 220,000. Loved it. What a rip off for $42,000....
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1 comment
Anonymous
#1650185

Im going through a similar issue in California with a clutch on a WRX that went at 5000 miles and they say it is “driver error”. You’d have to smoke the tires and slip the cutch. I pulled up to a stop sign and the car wouldn’’t move....Subaru doesn’t get it and/or give a *** If you are interested my review is #1478937

Review
#1470485 Review #1470485 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Poor customer service
Preferred solution
Full refund
we bought a 2016 Outback and love the car, but there is a safety issue with the car, the park brake comes on automatically while at a stop light! when you try to move forward, the car is locked in place. this has happened three times while my wife was out driving and...
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1 comment
Anonymous
#1635821

2010 forester same problem and even happens while doing 50 mph and slows to stop with foot off brake [ twice ] dealer can not duplicate impossible to get thru to cherry hill nj corporate

Review
#1414999 Review #1414999 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Bad quality
Loss
$18
Preferred solution
Let the company propose a solution
1.0
Details
Subaru Of America - Rust Issue on 2016 Outback
Subaru Of America - Rust Issue on 2016 Outback
Subaru Of America - Rust Issue on 2016 Outback
Hello, I have been in contact with the Subaru dealership from which I purchased the vehicle (Carbone Subaru/Yorkville NY) and after visiting the location twice and several photos later, they have done nothing to assist with this issue. This is my first Subaru purchase...
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1 comment
Anonymous
#1657257

I work for SOA and can attest to the poor quality that our vehicles exhibit. Please hire a lawyer and sue as our company policy is to deny any warranty claim and give you the run-around.

Review
#1407967 Review #1407967 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
I have had several problems with my 2016 Outback, and the Subaru Corporate response is terrible. 1) Stuck at a gas station unable to put gas in because of a defective fuel door that was a known issue to Subaru. When I asked customer service if there had been a notice...
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1 comment
Anonymous
#1577375

I also had to replace the battery at 2 and a half years, and am having trouble with the key not releasing from the ignition after the car is in park. Dealer said he know of the problem and it is not covered by warranty.

Lots of 2016 Outback’s seem to have this problem and it is a $200 part and $150 to install it.

It seems to only affect 2016 Outback’s, just like the battery failing at 2 and a half year. Guess I need to buy a different brand car.

Review
#1376310 Review #1376310 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Poor customer service
I am leasing a 2016 Subaru Outback. I love the vehicle BUT I have one major complaint. I can't understand why the vehicle door locking system does lock automatically when the vehicle begins to move. In other words, if I forget to lock it manually, I am driving...
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#1340964 Review #1340964 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Damaged or defective

Subaru Of America in Kalamazoo, Michigan - We have a 2016 Outback and tje paint is chipping off

The paint and rust. ...it is chipped and rusting
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Review
#1281652 Review #1281652 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Bad quality

Subaru Of America - Dead battery

My brand new 2016 outback wagon battery keeps goiing dead. Well its a cheap undersized battery for the vehicle. I dont drive very frequently and 4 times now the battery has died. Ok its been a very cold winter in upstate New York but my wifes Honda CRV with the 4 year old original battery starts fine. Yes its sits for the same amount as the outback. They put an inferior battery in it. All i ask is fix it!
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Review
#1215597 Review #1215597 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Bad quality
3.0
Details

Update by user Oct 29, 2016

By the way, the 2017 Subaru Outback has the same ridiculous and dangerous touch screen. Anybody who gets this vehicle because it's a Subaru, beware.

Update by user Oct 29, 2016

I did not like our salesman. He was always in a bad mood.

He also gave us one price, which included driving to a distant s...

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Review
#945029 Review #945029 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Cons
  • Salesman
Reason of review
unsafe hen driving
Preferred solution
Let the company propose a solution
Tags
  • Radio Dials
Resolved
2.7
Details
I am now officially Sans Vehicle, Subaru recalled my new Outback and it is sitting at the dealer waiting for parts. The dealer had no loaner cars available and told me they were unable to arrange for a rental. Manchester Subaru told me that if I wanted to I could go...
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Review
#848370 Review #848370 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Reason of review
Damaged or defective
Tags
  • Manchester Subaru

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Reviews

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Subaru Of America reviews
3.3
Details
2016 Subaru Outback purchased in December, 2015. Immediately, I had a problem with speaker rumble. The car was brought in for maintenance, and they confirmed the problem. The parts were ordered and I returned again to have a door speaker replaced. Four months after...
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Review
#829642 Review #829642 is a subjective opinion of poster.
Product
2016 Subaru Of America Outback Car
Pros
  • People were helpful
  • Auto all wheel drive
Cons
  • Inferior parts
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Competition Subaru