Product: 2017 Subaru Of America Outback Car Rating: 2 Stars Clear all filters (4 of 17 reviews match)
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2.1
Details
In 2017 I bought an Outback from Dave Wright Subaru in Cedar Rapids, Iowa. After about 6k miles it became obvious that it had very high oil consumption. I contacted the dealer (general sales manager, customer loyalty manager and few others). I received a reply that it...
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Review
#1369587 Review #1369587 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Pros
  • Outback cheaper than a honda pilot
Cons
  • Refuses to deal with complaint
  • Refuse to respond to complaint
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Compensation of $6000 for loss in trading Outback for another brand
1.9
Details
I bought my 2nd Subaru 2017 Outback in September after my 1st one was totaled during Hurricane Harvey. Starting in October, I have had numerous problems with the radio/navigation/clock. It has been replaced once. Same merchandise and same problems. Service manager went...
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Review
#1286584 Review #1286584 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Pros
  • Salesman that helped me with the car
Cons
  • Paying for something that they knew was defective
  • Not addressing the problem with radio and navigation
  • Service manager attitude
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund
Tags
  • Customer Dissatisfaction
2.4
Details
My 2017 Subaru Outback (still under warranty) had a dead battery while located in our rather small garage. The battery did not respond to a jump start. And the local Subaru dealer (Naperville, IL) refused to accept the bad battery and provide a new battery - they...
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#1285471 Review #1285471 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Cons
  • Bullying behavior
Reason of review
Damaged or defective
Tags
  • Subaru dealer
  • Poor Handling
2.3
Details
I purchased a brand new 2017 outback. The cabin wind noise is extremely loud when you go more than 40 mph. I have brought the car back to the dealer 4 X. They did not fix the problem. I contacted Subaru headquarters and the best they can do is offer me a $3500 credit...
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Review
#1157981 Review #1157981 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
New car or full refund

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Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
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