Product: 2018 Subaru Of America Crosstrek Car Clear all filters (13 of 13 reviews match)
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Landers McLarty Subaru - 2018 Crosstrek paint problems

1.3
Details
The 2018 orange Crosstrek I purchased less than 2 years ago with only 15,000 miles has developed pits in the paint on the hood. I took it Landers/McLarty Subaru in Huntsville only to discover they have no power to do anything other than fill out paperwork. Really kicking myself for falling for the false notion that Subaru is different than other car companies. I am waiting to see if they indeed stand behind their products.
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Review
#1628605 Review #1628605 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Bad quality

Subaru Of America in Los Angeles, California - Sunshine Orange paint defective!!!

I also have a 2018 Sunshine Orange crosstrek and I had to get a lemon law lawyer because all Subaru wants to do is repaint the car. My car is a year old and this is crazy to have this done. The hood was repainted and looked like crap afterwards, that’s when the dealership swapped a hood from a new vehicle. I now notice more chips on the doors so I have had it. If I knew this before hand I would not have purchased this vehicle in this color. Subaru of America needs to step up to the plate and replace it with another vehicle or buy it back.
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Review
#1590182 Review #1590182 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Damaged or defective
4.7
Details
Subaru Of America - Something went wrong with my 2018 Crosstrek
Subaru Of America - Something went wrong with my 2018 Crosstrek
Subaru Of America - Something went wrong with my 2018 Crosstrek
I am on my 3rd Subaru and I am a bit disappointed in what occurred with it. I have approximately 22K miles on the vehicle, I got it in October of 2017. I only go to Subaru dealerships to get services done, whether oil changed, inspections, or general maintenance....
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Review
#1557719 Review #1557719 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Damaged or defective
Loss
$575
Preferred solution
Let the company propose a solution

Subaru Of America - loose steering

I have a 2018 Crosstrek. One day, while at high speeds, the steering seemed loose and unstable. I called our dealer, Patrick Motors in Shrewsbury, to have it checked. They could not fit me in for two weeks. When I protested, the manager got on the phone and was very rude to me. They said they don't have enough technicians to deal promptly with unscheduled safety issues even though they have a drive in oil change service with no appointment necessary. I love the car and recommend it to others but this is not the first time I have had issues with the service center at Patrick. Interestingly, the last time, I had to have my husband come with me to resolve the issue. I am very disturbed by this lack care for a possible safety issue.
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Review
#1538114 Review #1538114 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Damaged or defective

Subaru Of America in Poughkeepsie, New York - 2018 Crosstrek lemon

1.0
Details
I will never buy another Subaru. Johnston suburu in Middletown will sell their soul to make a commission,but when sonething goes wong,they are less than helpful. First,my radio syztem will not allow navigate to work,took it there 6 times, a 90 mile drive both ways,and they said it was my phone no way,now there's a recall over this issue. Now my drivers window will not go up and down. The brakes are horrendous ,and hopefully I will never need them for an urgent stop or I will die.They told me I was just not use to the brake.
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Review
#1534852 Review #1534852 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Bad quality
We have talked to several people there converning the chipped paint on our 2018 Crosstrek. A Service Manager got approved for us to get it fixed by another Manager. He even made the body shop appointment for us. We toom it in on the appoonment date and he wasnt working...
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Review
#1511795 Review #1511795 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Bad quality

Subaru Of America in Omaha, Nebraska - Paint chps

It seems that I am not the only one with this issue. 2018 Crosstrek Sunshine orange only has 10k miles and the paint is chipping on hood and now showing up on doors. I wish that Subaru would look into this issue that so many people are having with their Subaru's. If you want returning customers you should truly address these issues.
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Review
#1504940 Review #1504940 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Subaru Of America - Bad paint,chipping

The red paint on 2018 crosstrek. The paint chips very easily, no dent just chips down to the primer.
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Review
#1469311 Review #1469311 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Bad quality

Subaru Of America in Chattanooga, Tennessee - Center console

4.3
Details
Subaru Of America - Center console
The material on my center console is separating and bubbling. The dealer says excessive wear. I disagree. Should be a warranty item.
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Review
#1465054 Review #1465054 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Warranty issue
Loss
$100
Preferred solution
Warranty the repair

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Reviews

  1. 112 reviews
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Subaru Of America reviews
3.1
Details
My wife traded In her 2015 Crosstrek (no issues at all) for a new 2018 Crosstrek ($35,000.00). Her job demands she drive about 30K miles per year so she needs a safe and reliable vehicle obviously. She currently has 5,000 miles on her new car. All of a sudden, twice...
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6 comments
Anonymous
#1717825

My 2015 Subaru Impreza just stalled in the fast lane on interstate 5 in bad weather. First dealership said “sorry, we are too busy to look at it” second dealership could not find anything wrong and said “just bring it in next time!” My wife and I could have been killed out there and all Subaru USA can say is wait until it happens again??

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Review
#1306228 Review #1306228 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Cons
  • Recall the 2018 crosstrek for stalling isssues
  • Recall
  • After sales
Reason of review
Damaged or defective
Loss
$35000
Preferred solution
Full refund