Subaru Of America
Reviews and Complaints
Beware for your own safety
Looking for mileage badges for Forester
Preferred solution: I would like the original Miley
Dont buy Subaru
- Bad quality
Preferred solution: Let the company propose a solution
Lost car show voucher
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Verified Reviewer | Wilmington, OhioDissatisfied with forester
Software upgrade
Owner of 2018 Outback. Problems with changing time and updating
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMake your voice heard, Subaru cares about C.S.
I own 2 Subarus, 2012 Outback &;;; a 2018 Imprezza which is the car connected to this compliant.
I have two recalls on my Imprezza, I am 7 hours away from the dealership I bought the imprezza from and will be traveling for the next 3 weeks not close to Parker Subaru where I purchased my car and wanted to get the two recalls taken care so I called Eastside Subaru in Kirkland WA gave them my vin # to get an appointment. They came back and told me the 1st available appointment was in June.
3 MONTHS AWAY!!!. I asked why and they said there was an issue getting parts and they were really booked up.. REALLY. So I called Parker Subaru in Idaho and asked if there was a problem parts availability for these recalls.
They don't seem to have any problems, so I draw the following conclusions because customers don't like when they lied to. That even though it's a factory recall your dealers are very selective in supporting and servicing your customers and meeting their expectations. So much for all those surveys that dealers proposition you into giving them rave reviews. Let me be clear I am very happy with Parker Subaru in Idaho.
But you have dealer in Kirland that is letting you down, and is comfortable fabricating fairytales. I will not bring my car to Eastside dont bother having them call me but June.
Disappointed, Robert Aurisy
206, 445, 4430
- Poor dealer
Not to buy one
- Cant fix car
Preferred solution: Full refund
Excellent vehicle
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Verified Reviewer | North Hills, CaliforniaResolved: Problems with multiple blinking lights on my screen displays
Subaru of America agreed to buy back this car. Too many issues with it.
My experience with this car & company was not great that I've decided not to get another Subaru even though they offered to give me another one. The issue with customer service took too long. All in all, this was not a great experience.
Just happy to finally resolve the issue. Back to Chevy I go.
The dealer agreed to buy back the car. They sent me a settlement agreement & will let me know when to bring the car in to transfer ownership.
My 2015 legancy.
Preferred solution: Apology
Cheap but quality is going down, powertrains awfull
Don't buy any other vehicle-you lif may depend on it!
- Our lives saved
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Verified ReviewerDon’t buy a Subaru
- Automatic shut off and radio system
Preferred solution: Let the company propose a solution
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2010 outback - head gasket 2009 Imprezza - head gasket 2011 outback - transmission 2015 outback - cam cap leak All with 75K-85K miles; all $3000+ repair. Dumping 2009 and 2015 and not replacing with Subaru