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I have a 2005 Subaru Legacy. It had a brake line corrosion recall in 2014. I took the vehicle to the dealer at 246,000 miles and undercoating spray was "completed to eliminate corrosion issues". This car is ONLY used in the winters and is garaged. In December 2018 I...
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2.4
I didn't like
  • How recalls are handled once the supposed work is complete
#1415764
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we bought a 2016 Outback and love the car, but there is a safety issue with the car, the park brake comes on automatically while at a stop light! when you try to move forward, the car is locked in place. this has happened three times while my wife was out driving and...
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#1414999
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Subaru Of America - Can’t even get through to someone

I locked keys in my car and called the roadside assistance. Their menu on the phone is so extensive and all I kept pressing were options. I tried so many times and gave up and called Geico, who were fast and prompt. I would probably still be trying to convey with someone by the time my situation was sorted. Don’t waste your times Nd money with it!
#1414875
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Subaru Of America - They say service within a hour

I have been waiting nearly 2 and 1/2 hours and still no service. This is my last Subaru after 3 subaru and 18 years
1.0
Details
Customer service
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
#1414481
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Subaru Of America in Aurora, Colorado - They’re there for the money

I have roadside assistance and was told it would be $87 to take it less than a mile to a local place that could replace my battery or free to take it TWENTY EIGHT miles to a Subaru dealership. They are not here to assist. They are here to take your money. Worthless service. Subaru shouldn’t even offer it.
#1412361
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Worst Warranty Service among any brand - Made In America Cars. If the price is low compared to other brands with similar features, then Subaru also making fun of customer giving them car made of plastics and fiber. Interior of the cars are so cheap plastic material, I...
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2.2
I liked
  • Symmetrical awd
I didn't like
  • Disrespectful and dishonorable sales manager rob
  • Warranty service is worst
  • Poor customer service
#1410994
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Resolved
I took my Subaru BRZ to get fixed to my closest Subaru dealership. It turned out that the car needed a new transmission. The car has a little over 28000 miles and the warranty shouldn't expire until March 2019. The service manager told me he couldn't do the repairs...
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Anonymous
Rabi Pal

Absolutely true...

I liked
  • Customer service were friendly
I didn't like
  • Taking over a month to review warranty case
#1410133
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I am writing this review to express my total disappointment and dissatisfaction with Subaru of America. In May of 2018, Brown's Manassas Subaru in Manassas, VA repaired a bad transmission valve and solenoid under Subaru's Extended Warranty Program. It's obvious that my...
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Plains, Pennsylvania
#1409554
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It started 11/13/2018 I plugged my DC to AC converter to my front plug instead of my back Because I was always worried about this issue happing. Anyways, I shorted out the plug. I thought no big deal it should have popped the fuse and I'll just change out the fuse when...
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#1408489
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I keep getting calls from extended warranty services. The only way ive gotten them to stop in the past is to complain to you. Please look up my history. The last time I left my phone number for a call back. No one returned my call, but the calls ended. They have...
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#1408374
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