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3.2
Details
Subaru Of America - Roadside assistance has failed me 3 out of 3 times Ive called them
They either don’t dispatch somebody at all or they just never show up..it’s happened to me 3 times. I have a 2018 outback(4S4BSAFC3J3293558) The photo you see me putting gas in my car comes after waiting over 3 hours for roadside to never show up,the park rangers...
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2 comments
RitzyFieldSpaniel569
#1677559

Here is an idea, put more gas in the tank and you won't run out. What have we consumers turned into?

Never let you car go below 1/4 tank. Have a flashlight.

Check your tire pressure. Stop relying on a toll free number to bail you out because you are irresponsible.

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Review
#1518187 Review #1518187 is a subjective opinion of poster.
Product
Subaru Of America Roadside Assistance
Reason of review
Poor customer service

Subaru Of America in Oneonta City, New York - Engine question

5.0
Details
Subaru Of America - Engine question
Oil level above high mark
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Review
#1583335 Review #1583335 is a subjective opinion of poster.
Product
2017 Subaru Of America Legacy Car
Pros
  • Dependable
Reason of review
Good customer service

Subaru Of America - Customer servcice

5.0
Details
My mother and I worked with a wonderful man names Anthony at extension 119111 and I was wondering if he has an email address? He was helping with a recall and service she received Case# 1-470-28031202
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Review
#1668570 Review #1668570 is a subjective opinion of poster.
Reason of review
dealership issues
Tags
  • Happy With Customer Service With S
  • Totally Dislike The Dealership W
4.7
Details
Purchased a 2016 Subaru Crosstrek Premium with EyeSight new in June 2016. Had the car in for 36000 mile checkup in June 2019 to address any issues under warranty but there were none. In early September 2019, the Blind Spot Detection / Rear Collision Detection light...
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Review
#1649658 Review #1649658 is a subjective opinion of poster.
Product
2016 Subaru Of America Crosstrek Car
Pros
  • Great cars and great image
  • Stood behind product
Cons
  • Cost of maintenance and service
Reason of review
Good customer service
Tags
  • Blind Spot Detection Failure

Subaru Of America - More pissed

1.0
Details
I wrote a complaint about our local Subaru dealership being discontinued and having to go 50 miles for service. Now you want me to repeat my original complaint and tell you if I have heard from anyone at Subaru? It seems that your company is not at all interested in customer satisfaction.
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Review
#1657126 Review #1657126 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I received a recall notice regarding the extensive airbag issue that affected MANY Subaru vehicles. I took my 2014 Subaru Outback to #1 Cochran Subaru on 8/20/2019 and I was given a Loaner Car free of charge to use while they performed the AIRBAG RECALL. I drove the...
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Review
#1641087 Review #1641087 is a subjective opinion of poster.
Cons
  • Inflated prices
  • Poor customer service
Reason of review
Poor customer service
Loss
$845
Preferred solution
Let the company propose a solution

Subaru Of America in Meridian, Idaho - Unresolved software issue

1.5
Details
I purchased a 2018 Subaru Outback for my wife new. She had mentioned her dissatisfaction for how the car stereo / phone was working. She has taken the car in 4-5 times now and it is still not functioning properly. I spoke to support and was essentially told that they were trying to figure it out. No general time frame given. I’m the one that bought my wife (what I thought was) a super safe a reliable vehicle to drive our family around. Now my wife doesn’t feel comfortable driving it.
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Review
#1658697 Review #1658697 is a subjective opinion of poster.
Product
2018 Subaru Of America Outback Car
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Subaru Of America in Garden Grove, California - Complain about Dealership

1.0
Details
*** car Was supposed to come w racks Seven weeks later no racks
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Review
#1692724 Review #1692724 is a subjective opinion of poster.
Service
Subaru Of America Manager
3.6
Details
2014 Outback 6cyl. Wife was pulling into a parking space yesterday at the local grocery store. Foot was on the brake, car barely in motion as she navigated into the parking spot. In the blink of an eye the engine roared, car rocketed forward, mounted the curb (driver’s...
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Review
#1637876 Review #1637876 is a subjective opinion of poster.
Product
2014 Subaru Of America Outback Car
Reason of review
Damaged or defective
Loss
$700
Preferred solution
SOLVE THE PROBLEM!
5.0
Details
Subaru Of America - Amazing experience
I would like to say THANK YOU!!! There are so many reasons I am thankful for my experience. From the moment we walked in the atmosphere of the dealership was welcoming, there was no feeling of any pressure that we must buy anything (this is seriously appreciated when...
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Review
#1553085 Review #1553085 is a subjective opinion of poster.
Product
2019 Subaru Of America Ascent Car
Reason of review
Good quality