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Purchased a 2012 Subaru Outback. Put gas in car and attemted to get on the highway. The car stalled, the engine light, cruise control light never used), heating element came on. This was in the first day of driving the car. Took it back to dealership and they called...
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Review
#1662405 Review #1662405 is a subjective opinion of poster.
Product
2012 Subaru Of America Outback Car
Reason of review
Damaged or defective
Loss
$22000
Preferred solution
Let the company propose a solution

Subaru Of America in Huntington, New York - Shop can't duplicate my complaint

when starting (when cold) and going about 50 feet and turning right i get a hesitation, almost cutting out, for a second sometimes more. Like many years ago the power steering would cause the car to hesitate with a tight turn.I know this car is all computerized so it's not the same, but it feels like this.
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Review
#1661850 Review #1661850 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Bad quality

Subaru Of America in Tucson, Arizona - 2018 WRX Clutch blowout at 5000 miles with a purchased 60k warranty and Subaru refuses to fix it!

2.2
Details
I lived in Paradise and my house burned down adding insult to injury....the car was sitting there in Chico until I found a wonderful private Subaru Repair shop who went and got it when I relocated to Santa Rosa and they got the gearbox and the car brought it down and repaired it. This is Tilletts Subaru Repair in Santa Rosa. I love this car I just can’t believe what *** Subaru of America are. I immediately cancelled the 60k warranty which was obviously useless. The only thing that would keep me from buying another Subaru is THE COMPANY. The car I love EVEN given the clutch failure. Subaru was out to make my life hell....and it worked,
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Review
#1661796 Review #1661796 is a subjective opinion of poster.
Product
2018 Subaru Of America Wrx Car
Reason of review
Warranty issue
Resolved
2.1
Details
Subaru Of America - Problems with multiple blinking lights on my screen displays

Update by user Oct 20

Subaru of America agreed to buy back this car. Too many issues with it.

My experience with this car & company was not great that I've decided not to get another Subaru even though they offered to give me another one.

The issue with customer service took too long. All...

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Review
#1659098 Review #1659098 is a subjective opinion of poster.
Product
2019 Subaru Of America Ascent Car
Reason of review
Bad quality

Subaru Of America - Inferior Tires

2.6
Details
I have a 2016 Forester with 31,500 Miles on it. One of the tires developed a huge bulge on the sidewall. I called the dealership to ask about warranty coverage for tires with only 31,000 miles on them. I got the run around at the dealership They kept transferring me and the service dept. never answered, eventually it went to voice mail and they were supposed to call me back, THEY NEVER DID. (Peninsula Subaru ) So I called Tacoma Subaru, they at least talked to me and promised to call me back, they never did. The tread on these tires were in excellent shape. I had to buy new tires ( at a tire center ) $1090.00. I feel new car tires should last longer than this, and I should have at least gotten some credit. Please put decent tires on your vehicles.
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1 comment
ImpishZebu678
#1762461

I had the same issue at roughly the same mileage. I had 3 bubbles in the side walls if 3 different tires.

I figured that I would have been provided higher quality tires. I will admit I do drive some highway miles but they seemed to ware out much quicker than expected.

Review
#1658956 Review #1658956 is a subjective opinion of poster.
Product
Tires
Pros
  • Great vehicle
Cons
  • Poor quality tires
Reason of review
Bad quality
Loss
$1090
Preferred solution
Price reduction

Subaru Of America in Meridian, Idaho - Unresolved software issue

1.5
Details
I purchased a 2018 Subaru Outback for my wife new. She had mentioned her dissatisfaction for how the car stereo / phone was working. She has taken the car in 4-5 times now and it is still not functioning properly. I spoke to support and was essentially told that they were trying to figure it out. No general time frame given. I’m the one that bought my wife (what I thought was) a super safe a reliable vehicle to drive our family around. Now my wife doesn’t feel comfortable driving it.
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Review
#1658697 Review #1658697 is a subjective opinion of poster.
Product
2018 Subaru Of America Outback Car
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Subaru Of America in Nashville, Tennessee - Can’t get my MySubaru login to work

4.9
Details
The gentleman that helped me was great!
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Review
#1658049 Review #1658049 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Good customer service

Subaru Of America - More pissed

1.0
Details
I wrote a complaint about our local Subaru dealership being discontinued and having to go 50 miles for service. Now you want me to repeat my original complaint and tell you if I have heard from anyone at Subaru? It seems that your company is not at all interested in customer satisfaction.
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Review
#1657126 Review #1657126 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Subaru Of America - Subaru Basic PT Warranty by MomentousSparrow255 September 17, 2019

Update; automotive review organization my have been other than Edmonds; just want that on the record. Happy to provide if merit.
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Review
#1657250 Review #1657250 is a subjective opinion of poster.

Subaru Of America - Subaru Basic PT Warranty

I am very interested in purchasing a CPO or new Outback but very concerned about the indisputable reliability problems with CVT transmissions failing between 75,000-100,000 miles. That is just unacceptable; VERY expensive to replace and certainly not in harmony with brand reputation. If Subaru is committed to the CVT the standard PT warranty should be 72 months or 120,000 miles. In todays world exceeding 100-120,000 miles by private owners, not lease, is very common. I expect and get 200,000 miles from my cars; never any transmission problems with conventional 4-6 speed trans. Now seeing Edmonds and other car review organizations stating CVT is really best suited for city driving; definitely not the image the car is professed to be designed for. Looking forward to your comments; thank you.
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Review
#1657249 Review #1657249 is a subjective opinion of poster.