Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Subaru Of America - Subaru Basic PT Warranty

I am very interested in purchasing a CPO or new Outback but very concerned about the indisputable reliability problems with CVT transmissions failing between 75,000-100,000 miles. That is just unacceptable; VERY expensive to replace and certainly not in harmony with brand reputation. If Subaru is committed to the CVT the standard PT warranty should be 72 months or 120,000 miles. In todays world exceeding 100-120,000 miles by private owners, not lease, is very common. I expect and get 200,000 miles from my cars; never any transmission problems with conventional 4-6 speed trans. Now seeing Edmonds and other car review organizations stating CVT is really best suited for city driving; definitely not the image the car is professed to be designed for. Looking forward to your comments; thank you.
View full review
Review
#1657249 Review #1657249 is a subjective opinion of poster.

Subaru Of America - Replacing Tires after a year

I bought a 2016 outback certified car last year from squir hill dealer sheap of pittsburgh PA, the milage was about 9000. And now after a year by 24000 milage they say, you need to replace the tires. The question is why if there were the original tirers. I got legacey I didnt replace tires yet the milage is 57000. I told them, they say there is original tires. Im so unsatisfied about it and I want you to give me an advice about?
View full review
Review
#1656535 Review #1656535 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Featured

Subaru Of America in Sioux City, Iowa - Thank you Suburu! Thanks to safety being your priority, I still have my Son.

Subaru Of America - Thank you Suburu! Thanks to safety being your priority, I still have my Son.
Subaru Of America - Thank you Suburu! Thanks to safety being your priority, I still have my Son.
My son, his financee and her 18 month old were in her Suburu Forrester. A semi crossed center line hit car in front of my son then hit my son on the drivers side. The vehicle rolled 3 or 4 times. When we got to the accident scene I didn't think I would ever see them again. Both he and his fiancée airlifted to UNMC in Omaha. 18 month old had one scratch on his chin. My son has a fractured c2 vertebrae, broken left arm and 14 staples in his head. She has bumps and bruises but nothing broken. Both released from hospital next night. Nothing short of a miracle. This is dashcam footage of the crash. Thank you so much for my sons life!!!!
View full review
Review
#1655597 Review #1655597 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Exactly as described/ advertised
1.0
Details
Brand new car – broken and broken again by the dealership, plus cat-calling and harassing of my teenage daughters and wife: I bought a brand-new car from Mid-Town, my second one for my second daughter, and the buying experience was par with the industry. However, their...
View full review
Review
#1653677 Review #1653677 is a subjective opinion of poster.
Pros
  • Good products
Cons
  • Bad dealerships
Reason of review
Deplorable Men
Loss
$25
Preferred solution
Full refund

Subaru Of America in Garden City, New York - Complaint of a dealer

4.1
Details
Thanks for taking the time to follow up! Bad: East Hills Subaru misquoted me. They told me that brakes were covered by my warranty. I made an appoint during my lunch break to have my brakes checked. They were late getting my car on the lift by 60 min (and now I'm REALLY late getting back to work). Once the diagnosis was done, they told me brakes were not covered by my warranty. Good: The customer service rep who spoke to me on the complaint line gave me a coupon for $350, which more than covered my costs at the dealership. It definitely made a difference and will keep me a customer!
View full review
Review
#1652667 Review #1652667 is a subjective opinion of poster.

Subaru Of America - I think I got a lemon Subaru!

3.0
Details
I was so happy to find an affordable used Subaru, but I've had my 2011 Forester just about 6 months now and it's been in the shop twice already. Now it needs a catalytic converter...not a minor repair. Of course, it's out of all warranties, so no recourse other than to trade it in for another Mazda MPV/5 like the one I drove for 17 years with few problems. I really thought I was being smart in getting a Subaru. Guess I was wrong. :-(
View full review
Review
#1650974 Review #1650974 is a subjective opinion of poster.
Service
Subaru Of America Repair
Pros
  • Good reputation
Cons
  • Car has needed more repairs than anticipated
Reason of review
"reliable' Subaru turning out to be a money pit
Loss
$3145
Preferred solution
Let the company propose a solution
Tags
  • 2011 Forester Lemon

Subaru Of America - Unsafe work shop At Bob Rohrman Subaru

You need to do a surprise inspection at the Bob Rohrman Subaru in Lafayette, IN. Service guys are working with unsafe car lifts in the service department and the service manager and general manager refuse to acknowledge the safety issues. Someone is going to get seriously injured or killed from faulty work equipment.
View full review
Review
#1650404 Review #1650404 is a subjective opinion of poster.
Reason of review
safety concerns of employees
Preferred solution
fix the equipment
4.7
Details
Purchased a 2016 Subaru Crosstrek Premium with EyeSight new in June 2016. Had the car in for 36000 mile checkup in June 2019 to address any issues under warranty but there were none. In early September 2019, the Blind Spot Detection / Rear Collision Detection light...
View full review
Review
#1649658 Review #1649658 is a subjective opinion of poster.
Product
2016 Subaru Of America Crosstrek Car
Pros
  • Great cars and great image
  • Stood behind product
Cons
  • Cost of maintenance and service
Reason of review
Good customer service
Tags
  • Blind Spot Detection Failure

Subaru Of America - Car information

5.0
Details
Lady who helped me was awesome give her a raise she represents your company well
View full review
Review
#1649069 Review #1649069 is a subjective opinion of poster.
5.0
Details
Subaru Of America - Breaking up with Toyota and putting a ring on Subaru

Update by user Sep 08

Great products can’t imagine going anywhere else. I’m picky but I like the design and safety If your not sure don’t worry it’s a great brand

Original review posted by user Sep 08

Bought two this year brand new and have zero regrets. They are affordable and reliable and most importantly SAFE and Capable.
View full review
Review
#1648115 Review #1648115 is a subjective opinion of poster.
Product
2019 Subaru Of America Crosstrek Car
Pros
  • Capability and price
Cons
  • Paint on crosstrek
Reason of review
Good quality
Tags
  • Subaru Warranty