State: California Clear all filters (59 of 808 reviews match)
filters
State:
City:
Show
Product:
Show

Subaru Of America in Camarillo, California - Unhappy

Subaru Of America - Unhappy
Subaru Of America - Unhappy
Subaru Of America - Unhappy
Subaru Of America - Unhappy
Subaru Of America - Unhappy
Subaru Of America - Unhappy
I feel that the decision to replace the compressor was made without an inspection being done when I returned the car after it continued to blow in hot air. The first bill was for 130.00, then they took my car for about ten minutes and decided it was the compressor. Thank you for your help in advance
View full review
Review
#1627988 Review #1627988 is a subjective opinion of poster.
Resolved
2.1
Details
Subaru Of America - Problems with multiple blinking lights on my screen displays

Update by user Oct 20

Subaru of America agreed to buy back this car. Too many issues with it.

My experience with this car & company was not great that I've decided not to get another Subaru even though they offered to give me another one.

The issue with customer service took too long. All...

View full review
Review
#1659098 Review #1659098 is a subjective opinion of poster.
Product
2019 Subaru Of America Ascent Car
Reason of review
Bad quality
Resolved
1.0
Details

Update by user Nov 08

Subaru agreed to buy this truck back. Finally, today is the day I am returning the Subaru Ascent and will be signing paperwork for them to buy this car back from me.It's been a long process but I am satisfied with the outcome. Crystal who helped me throughout this...

View full review
Review
#1663849 Review #1663849 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Dear Sir and/or Madam: During the past few weeks (August 2019) I have attempted to make contact with Subaru Customer Relations Hotline via telephone {(800) 782-2783} and every time the pre-recorded message indicates that the office is currently closed. Thus, I am...
View full review
2 comments
Anonymous
#1764902

Yep, our extended family owns 6 Subarus ( there will not be 7). 2010 hit 85K last spring - head gasket fails, 2010#2 hits 85K this fall - head gasket fails.

2011 will hit 85K in a few months - just can't wait! The sick joke is that Subaru customer service claims there is NO HEAD GASKET PROBLEM. What kind of cool aid are they drinking?????

I did get $1000 toward the repair in both cases but still out over $1000 for each repair. Bad enough that the head gaskets are failing but unacceptable that Subaru STILL denies there is a design issue

View more comments
Review
#1677014 Review #1677014 is a subjective opinion of poster.

Subaru Of America in San Diego, California - Need my sun roof repaired

3.5
Details
Have have the problem of the sun roof making growling noise and not always closing. Have had the car to two dealers (four times) and no one can fix it. Do you have a dealer that knows how to fix sunroofs.
View full review
Review
#1605960 Review #1605960 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Damaged or defective

Subaru Of America in Garden Grove, California - Complain about Dealership

1.0
Details
*** car Was supposed to come w racks Seven weeks later no racks
View full review
Review
#1692724 Review #1692724 is a subjective opinion of poster.
Service
Subaru Of America Manager

Subaru Of America in Woodland, California - Low growling noise coasting 3-5 mph. Told it was normal.

5.0
Details
I own a 2017 Subaru Outback. I am elderly and not a frequent driver. The car has only 5500 miles so far and I love it. I took it to a dealer for service and advised that the car makes a low growling noise when slowing to about 3 to 5 mph. while in gear. The dealer tech took it for a ride with me and confirmed the noise was normal. He said it was the gears meshing when slowing down.
View full review
Review
#1611776 Review #1611776 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Reason of review
Good customer service

Subaru Of America in Rancho Palos Verdes, California - Your TV ads

Your ads with dogs (dog tested) are absolutley the best. It must have taken a hundred takes to make them. And I hate the stupid ads that are on tv. The labs are so so cute. We puppy raised three yellow labs for Guide Dogs of the Desert and are dog lovers.
View full review
Review
#1688556 Review #1688556 is a subjective opinion of poster.
Product
Subaru Of America Commercial
Reason of review
The best ads

Subaru Of America in San Bernardino, California - Issues with Subaru service center

1.0
Details
Just purchased a wrx went for my first oil change plug was left loose oil all over drive way went today for second oil chAnge they left the fill cap on top of battery I drove off oil all over my brand new engine
View full review
Review
#1569781 Review #1569781 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Cons
  • Customer service representative
  • Service
  • Extensive property damages
Reason of review
Poor customer service
Loss
$400
Preferred solution
Let the company propose a solution
Tags
  • Did Not Tighten Fill Cap

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Products and Services Reviews

Compare Subaru Of America to

Toyota
Toyota
537 reviews
2.2
Compare

Subaru Of America - Good car

3.7
Details
Hi I got a lemon car (2019 Ascent touring) and finally buy back to SoA. Since there is no compensation for my inconvenience for lemon car, is it possible to ask free life time or 7-year warranty for kind of compensation? I bought 2020 Ascent again because I like subaru car. Thanks JuneHo Shin
View full review
Review
#1703236 Review #1703236 is a subjective opinion of poster.
Reason of review
lemon car compensation
Loss
$10000
Preferred solution
free life time warranty