2010 Subaru Of America Forester Car Reviews in South Pasadena, California
(1 of 6 reviews match)
Subaru Of America in South Pasadena, California - Recall POOR SERVICE -- SUBARU OF GLENDALE
We received the recall on the Tanaka airbag on a Saturday - we are leaving for a camping trip on Tuesday - a car full of kids and camping gear heading to Oregon. The replacement for the recall will not be available for for 8 weeks. Subaru of Glendal Tomas said they would get a rental but only play $50 a day which just gets you a car not a Subaru - not a Subaru equivalent. Leaving us completely screwed - so much for family, safety. The are low balling our family - who has owned a Subaru since 2010 - and not getting us another Subaru or equivalent even though 10 people have died from the Tanaka recall and thousands injured. I asked to speak to Ross the assistant manager who is making this decision and he would not come to the phone. Tomas said for me to call corporate and he did not know the phone number. I will be trading in our Subaru and never purchasing another. DONE WITH SUBARU - NOT FAMILY OR SAFETY FIRST
2010 Subaru Of America Forester Car
Reason of review
Poor customer service
I want Subaru to provide me with a loaner Subaru or replacement a equivalent so our family will be safe during our road trip since the Recall replacment will not be ready for 8 weeks.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Subaru Of America? What happened? What can we help you with?