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This was my first experience and last experience with Subaru Roadside Assistance. I ran out of fuel the other night and had to pull over to my closest shoulder, which was off to the left on the carpool side. I called the roadside assistance and they said it would take...
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Anonymous
Anonymous

I too had an issue with Subaru's supposed road-side service! My husband's outback wouldn't start in the parking lot of a Staples store only a quarter mile from the Subaru dea...

#1075149
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All service advisor at the service office has problem and hate Latino people, just today got bulling for the 3rd time, because speak English with accent. I bought my Subaru back 2014 and since my first service I got bulling from all service office, after that my...
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aliens_amoung_us
aliens_amoung_us

How exactly were they bullying you? If they ask you to repeat yourself, or to speak more clearly, that isn't bullying. Some people from other cultures find it difficult to und...

4.3
#1072191
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For 2.5 months our car intermittently goes into 2WD. When we turn ignition off and back on it goes back to AWD. We have talked to service manager, regional engineer and customer service on numerous occasions . We were told: 1. This could not possibly happen because car...
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#1071404
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Subaru Of America - Commercials

Subaru Of America
#1077743
Nothing happened except the joy your commercials bring me. I had my dog Domino who i considered my life & my child for 18 yrs. When i lost him i lost my joy. If i could buy a Subaru for every one of your commercials i would. That is the only time i smile... When i see one if your commercials so thank you. daria.green@yahoo.com
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Subaru Of America - Your commercial

Subaru Of America
#1076315
You show reverse discrimination in your commercial. You first show 9 white children being told no by their parents because they want to do *** things. You then show an african american child telling his mom that he is taking the Subaru and that makes him the smart child.
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Subaru Of America - 4th request for same info

Subaru Of America
#1072598
2014 Subaru Outback 60k mi, dashboard monitor screen was turned off(power button)and cannot be turned back on. Fuses have been checked all ok. Ignition has been turned off but not restored. All power turned off but not restored.
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Subaru Of America - 2014 SubaruOutback 60k mi/monitor screen

Subaru Of America
#1072242
Turned off dashboard monitor screen and now cannot turn back on. Power button intact but not reactivating screen. Fuses? Checked those for radio and navigation all good
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2016 subaru crosstrek only 20k miles. My car has been at the dealership for a month now. It is an insurance claim for it to be fixed and i have told them numerous times they need to send my insurance a supplemental and yet they still have not and call me leaving rude...
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Anonymous
Anonymous

customer service are rude needs , specially if there are talking to people with accent.i owned 2014 and 2017 subaru i think this will be my last purchase of this kind car br...

2.6
#1070856
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2015 impreza, with only 14k miles. Driven by older Japanese woman (i.e. very carefully). In like-new condition. After 10k miles, the key will randomly get stuck in the ignition cylinder, and won't come out. When this occurs, the dashboard lights up like a Christmas...
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1.0
I didn't like
  • Latest generation just arent subarus anymore
#1062535
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Subaru Of America - Buy Pre-owned, get Pre-owned customer support
Shame on you Subaru. We own a 2005 Subaru Forester. We are a family of Subaru’s but according to the recall representative, “there is no proof of being a Subaru family”. We had our control arm fail on us while driving on the highway which ended up losing control that...
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1.0
#1057944
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Has anyone had this problem? Our 2014 Outback occasionally stalls when driven at slow speed (pulling out of a parking lot, etc.). This has happened several times in the last couple of years and it's created a potentially serious problem each time. In all cases, the RPM...
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Anonymous
Anonymous

I have a 2014 Outback as well and have had similar problems. Mine just stutters really bad. I took it into the Subaru Dealership in Miami and the only advise they gave me is...

3.9
I liked
  • Service department
I didn't like
  • Sales department
#1055635
Reply to reviews
May 24th, 2017 Dear Subaru management, Today, I called Subaru of American National Contact Center at 1-800-782-2783 and received the shock of my life: Subaru Corporation does not feel any sense of customer loyalty to their life long Subaru owners. There is zero...
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Anonymous
Anonymous

The Touring Model comes with the new low profile side rails. The cross bars were a part of the "popular package #5A", which also included splash guards, all weather floor mat...

Anonymous
Anonymous

How could you miss something as obvious as missing cross bars when you bought the car?

I didn't like
  • Rack on 2017 touring outback
#1052555
Reply to reviews
bout the car new in june of 2013 first of all the car has two good qualtys orange color and awd first winter car woldnt start upnorth had to replace a ignition lock took 2 hrs to start a brand new subaru how irronic then 3 blower motors in different yrs over a year...
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#1046063
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After buying a 2017 Legacy, from a distant dealer, as we have no local one, we discovered that we HAVE TO GET OIL CHANGES DONE BY THE DEALER, or buy filters (Made by Fram) exclusively from subaru dealers, or subaru will void our warranty. subaru will not divulge the...
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Anonymous
Anonymous

I believe that according to the Massey Ferguson act that it it illegal for the manufacturer or dealership to deny warranty claim because service was performed somewhere else. ...

#1045944
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