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Contact Subaru Of America Customer Service

How to Reach a Person at Subaru Of America

Verified Contact Information

Toll-Free Number:

  • 1-800-782-2783
Call customer service

Customer Service:

  • 1-800-261-2155
    Roadside Assistance
  • 1-855-753-2495
    STARLINK

Headquarters:

  • 1-856-488-8500

Media:

  • 1-856-488-8663

Subaru Of America Email:

customer@subaru.com

Subaru Of America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Subaru Of America Phone Number
1 (800) 782-2783
Average Hold Time
00:04:26
Average Calls duration
5 minutes
Subaru Of America Live Agent Availability
31% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Subaru Of America Customer Service Rating
4.8 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Subaru Of America?

Most Popular Number:

(800) 782-2783
Total calls: 2 627 Issues resolved: 69 Last call: Mar 31, 2026

The company provides a list of Subaru customer service numbers to take care of the different needs and concerns of the customers. For instance, if you have general inquiries or require assistance, call the Subaru phone number at 1-800-782-2783. You can dial the toll-free number any time of the day and also use it to request information about the services offered. Similarly, Subaru of America phone number for roadside assistance is 1080-261-2155. For concerns related to STARLINK, the Subaru support number is 1-855-753-2495. In addition, the company has published the Subaru corporate number, which is 1-856-488-8500. Besides, if your concerns are media-related, Subaru corporate office number is 1-856-488-663.

Subaru headquarters is at Subaru of America, Inc., 1 Subaru Drive, Camden, New Jersey 08103, United States. This corporate location is the center for the company’s extensive operations and corporate functions. The Subaru corporate office will contact the support team for business-related inquiries or collaborations. The office has fixed hours of operations starting at 8:00 AM and ending at 8:00 PM EST, Monday through Friday. On Friday, the business hours for Subaru customer service range between 10:30 AM and 5:00 PM EST. The Subaru corporate is open to the public on Saturday as well. The hours are between 9:00 Am and 3:30 PM EST. There is yet another Subaru of America customer service mailing address. It is Subaru of America, Inc. P.O. Box 9103 Camden, NJ 08101.

Subaru of America offers a direct email address so customers can write their concerns and get a response. The published Subaru customer service email is customer@subaru.com. Besides using the Subaru of America email address, there is an alternative to filling out the form available on the Customer Support of the company’s official website. Once you input your details and submit the form, the team will reply as soon as possible. You can also contact Subaru customer service by clicking on the chat icon at the bottom right corner of the screen and chatting with Subaru Concierge Bot. If you wish to speak with an expert of the Subaru customer care team, the hours are between 6:00 AM and 9:00 PM EST, Monday through Saturday. On Sunday, the hours are between 11:30 Am and 6:30 PM EST.

PissedConsumer Club

Contact Information

Subaru Of America Website:

Subaru Of America Help Center:

Corporate Office Address:

Subaru of America, Inc.
1 Subaru Drive
Camden, New Jersey 08103
United States

Other Info (opening hours):

Hours of Operation (EST):

Monday - Thursday: 8:00AM-8:00PM

Friday: 10:30AM-5:00PM

Saturday: 9:00AM-3:30PM

Sunday: Closed


Mailing Address:

Subaru of America, Inc.

P.O. Box 9103

Camden, NJ 08101

More contact details

Summary of Subaru Of America Customer Service Calls

2.8K TOTAL
CALLS
04:39 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Subaru Of America?

Product/ Service Question:

  • “Complaint”
  • “Hybrid EV not working and questions about subaru ads”
  • “Connectivity for apple CarPlay and Starlink questions”

Request for Information Question:

  • “Navigation update not being ok’ed”
  • “Had a question about my Subaru app”
  • “Information”

Staff Question:

  • “Service question”
  • “Horrible service!!”
  • “I own a 2020 Forester with 22,000 miles and need service advice”

Payments and Charges Question:

  • “Loyalty discount question”
  • “Final payment”
  • “Ask for payment date”

Return/ Replace Question:

  • “Change of address”
  • “Ganley Subaru North Olmsted overfilled my WRX when they did the oil change & it is also leaking oil”
  • “Having problems with a dealership that won’t take care of my amplifier problem in my 2017 Subaru Forester that they’ve replaced three different times and seem to not be able to get it right”

Account Question:

  • “Need wheel lock code”
  • “Locked out of running car”
  • “Lane centering message "Active" does not appear on monitor”

Shipping and Delivery Question:

  • “Car not delivered”
  • “Didn't receive my online Subaru for the Forester I just purchased”
  • “Recall letter sent to the wrong address”

Website/ Application Question:

  • “Eyesite and driver focus shuts off”
  • “App issues”
  • “Mysuburu app to start my car says to contact you there's been an error”

Activation/ Cancellation Question:

  • “I need to cancel my subscription”
  • “Did not authorize renewing starlink! Please cancel immediately!”
  • “Renew subscription”

Refund Question:

  • “Failure of dealer to refund deposit”
  • “Warranty refund”
  • “Refund for extended warranty”

Cards Question:

  • “To complain about them charging me 3% to use my credit card after charging me $200 an hour labor fee and a 10% disposal fee”
  • “My Subaru card”
  • “$50 test drive Visa card promotion”

Employment Question:

  • “Poker maintenance job”
  • “Check that car payoff is completed”
  • “Job scam”

Other Question:

  • “Tcv coverage”
  • “Manuals paper owner's manual”
  • “Paper user manual”

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