Subaru Of America Phone Numbers and Emails

Customer Service:

  • (800) 782-2783

Subaru Of America Email:

Tnakamura@subaru.com

Subaru Of America Contact Information

Subaru Of America Website:

Subaru Of America Online Chat:

Corporate Office Address:

Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States

Other Info (opening hours):

Hours of Operation: 8:30 a.m. - 7:00 p.m. (EST) Monday through Thursday
10:30 a.m. - 5:00 p.m. (EST) Friday

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Subaru Of America Rating Based on 520 Reviews

Rating details

2.5
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Subaru Of America Customer Service Calls

2.1K TOTAL
CALLS
04:23 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Subaru Of America Customer Service?

Request for Information Question:

  • “Discuss my concerns”
  • “Question about my 2021 ascent”
  • “Questons about my Subaru. Remote start”

Staff Question:

  • “Service coverage issue”
  • “Poor customer service”
  • “Bad customer service”

Product/ Service Question:

  • “Car horn not working properly”
  • “Trunk wont work”
  • “Recall work needs remedied, need a part number”

Payments and Charges Question:

  • “Sirius xm charges”
  • “Change payment date and to set up automatic payment”
  • “Make car payment”

Return/ Replace Question:

  • “2016 Outback windshield replacement refund”
  • “Formal complaint about 2015 Legacy windshield replacement”
  • “Engine replacement under warranty”

Account Question:

  • “Can’t get my MySubaru login to work”
  • “My Subaru account”
  • “My Subaru login not working”

Website/ Application Question:

  • “Eyesite and driver focus shuts off”
  • “App issues”
  • “Application says I don't have any registered vehicles”

Shipping and Delivery Question:

  • “Car not delivered”
  • “Recall letter sent to the wrong address”
  • “Tire size”

Cards Question:

  • “My Subaru card”
  • “$50 test drive Visa card promotion”

Employment Question:

  • “Check that car payoff is completed”
  • “Job scam”
  • “Report about employer”

Refund Question:

  • “Refund for extended warranty”

Activation/ Cancellation Question:

  • “Trying to get my canceled warranty refund check”

Other Question:

  • “CVT codes”
  • “I need to change personal information for my car”
  • “Regarding engine oil needs refill every month”

About

Subaru Of America Terms of Service
To read more: https://www.subaru.com/company/conditions.html
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To read more: https://www.subaru.com/company/privacy.html
Top Subaru Of America Services

Customer Care, Car Repair, Oil Change

Top Subaru Of America Products

Car, Roadside Assistance, Commercial

Subaru Of America Pros and Cons

Pros: Auto all wheel drive, All wheel drive, Safety standards, Liked car until expensive repairs, Subaru used to build quality cars

Cons: Customer service, Service, Fake promises to customers, Customer service representative, Cost and customer service

Summary

Subaru is the automobile manufacturing company. It is a division of Fuji Heavy Industries Co., Ltd, Japanese transportation conglomerate. The company is known for the use of boxer engines in the vehicles as well as standard AWD. The company is also famous for its turbocharged performance vehicles, the Subaru Impreza WRX, for example. Fuji Heavy Industries, and therefore, Subaru are at the present time affiliates of Toyota Motor Corporation. The first vehicle of the Subaru Company was introduced in 1954. In the 1990s Subaru Company stopped small commercial vehicles and focused on the development of mainstream passenger car models.

Among the most recent models, manufactured by Subaru are Tribeca, Forester, Impreza, Legacy/Liberty.

Subaru Of America reviews and complaints

Subaru Of America is ranked 28 out of 480 in Auto category

Area Served

USA, Worldwide, Canada

Payment Methods

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