Subaru Of America Contact Information

  • (800) 782-2783

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Headquarters Address:

Subaru of America, Inc.,
Subaru Plaza, Customer/Dealer Services P.O. Box 6000
Cherry Hill, New Jersey 08034-6000
United States

Other Info:

Hours of Operation: 8:30 a.m. - 7:00 p.m. (EST) Monday through Thursday
10:30 a.m. - 5:00 p.m. (EST) Friday

Social Networks:

Summary of Subaru Of America Customer Service Calls

571 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
04:31 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Subaru Of America to Ask about:

Staff:

  • “Horrible service”
  • “Damage to my car by service department and being ignored by Stivers”
  • “Complaint about local dealer ( Marion Subaru: service dept);”

Request for Information:

  • “I have a 2011 Subaru Outback that has burned out 4 bulbs this year. This is dangerous since one of my children are using the car on an internship in another state Subaru willbreplaxe bulbs free but it takes about a week to get it changed. This is a”
  • “Promotion mailer question”
  • “I am calling because I have a question”

Product/ Service:

  • “Audio system went out”
  • “Car broken during service”
  • “2015 Subaru Legacy charging system” , Review #1384588

Payments and Charges:

  • “One of your dealers tried to cheat me of the payment on a 2019 outback . I would like to investigate before I send paper work to Chicago Tribun”
  • “Coupon”
  • “Payment date”

Return/ Replace:

  • “2019 Impreza 5 door with Eyesight option, windshield replacement/recalibration???”
  • “Windshield replacement out of stock”
  • “Issue with my radio changing stations by itself my buttons on my steering wheel for my radio stopped working at times my radio making phone calls from my phone”

Shipping and Delivery:

  • “Havent gotten my title”

Account:

  • “Account help”

Cards:

  • “$50 test drive Visa card promotion”

Other:

  • “Car information”
  • “I took my 6 month ild Iutback in because Eyesight was gone kast Wedbesday. I have to taje it in next Thursday. Earluest appoitment. To be abke to irder the back irdered recalled oart bi am almist 70 years old. I git in a wreck because of this”
  • “Car location”

Subaru Of America Rating Stats

2.3 out of 5 stars
based on 230 reviews
See all 531 reviews reviews

Rating stats

  1. 65 reviews
  2. 71 reviews
  3. 53 reviews
  4. 32 reviews
  5. 9 reviews

Rating trend

About Subaru Of America

Top 5 Subaru Of America Services

Car Repair, Customer Care, Oil Change, Repair, Manager

Top 5 Subaru Of America Products

Car, Roadside Assistance, Warranty, 2017 Outback Car, 2016 Outback Car

Top 5 Likes about Subaru Of America

Auto all wheel drive, All wheel drive, Safety standards, Vehicle, Turbo

Top 5 Dislikes about Subaru Of America

Customer service, Poor phone support, Disrespectful and dishonorable sales manager rob, Customer service relating to recall, After sales

Summary

Subaru is the automobile manufacturing company. It is a division of Fuji Heavy Industries Co., Ltd, Japanese transportation conglomerate. The company is known for the use of boxer engines in the vehicles as well as standard AWD. The company is also famous for its turbocharged performance vehicles, the Subaru Impreza WRX, for example. Fuji Heavy Industries, and therefore, Subaru are at the present time affiliates of Toyota Motor Corporation. The first vehicle of the Subaru Company was introduced in 1954. In the 1990s Subaru Company stopped small commercial vehicles and focused on the development of mainstream passenger car models.

Among the most recent models, manufactured by Subaru are Tribeca, Forester, Impreza, Legacy/Liberty.

Subaru Of America reviews and complaints

Subaru Of America is ranked 28 out of 1090 in Auto category

Area Served

USA, Worldwide

Payment Methods

MasterCard

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Subaru Of America Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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