Not resolved
Customer service
Price Affordability
Product or Service Quality
Value for money

2004 Forester 2.5 XT. Went to local dealer 3X complaining of smelling gasoline inside cabin esp in cold/damp weather most notably with the heat on.

They said they found no leak. On my 3rd return to them, they finally acknowledged the smell of gasoline even after the engine was turned off. The smell lingers, even after the ignition is turned off. They told me it had to do with some tubing or piping under the engine manifold.

Cost quote: $1200.00 for a car whose total value is less than $2,000. This cost repair is outrageous.

Because this part is defective, and a fire safety, as well as a health (breathing in deadly gas fumes) and environmental issue, they should be responsible for the repair. And not the burden of the consumer

Product or Service Mentioned: 2004 Subaru Of America Forester Car.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

I didn't like: Failed to find and acknowledge the problem initially, Prohibited cost of repair, Not sensitive to value of my time.

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