I drove for over an hour to buy my Subaru crosstrex. The deal was made I gave them 1,000.00 down and 895.00 for gap.
I wanted white with gray interior and I made that very clear. They did not have one in stock but they located one and would have it on wed Dec. the 12th. Deal was made on Sat.
The 7th. I drive for another hour to pick up my car and after waiting for at least an hour they drive up a Blue car!!!!!! I thought something was funny because the person that I had originally dealt with was suddenly busy. I had texted him telling him what time I’d be there and he said see ya when u arrive.
Suddenly he was busy. I am very disappointed with this dealership very poor customer service.
I have limited days off and I waisted 2 of them for this nonsense. for this dealership
Product or Service Mentioned: Subaru Of America Car.
Reason of review: Not as described/ advertised.