I own a 2006 Subaru Forester purchased from Morristown Subaru. This is my third forester and in the past happy with the service. When I purchased car from this dealer they included lifetime free oil change. They now stated only 2 free oil changes per year and charged me $35.00 and tax for the change. I agreed upfront and for 10 years they honored the agreement but no longer. No email to alert me to the change. I will now rethink if I want to buy another Subaru if changing policy after agreement.
128 Forest Hill Road
West Orange, New Jersey 07052
Product or Service Mentioned: Subaru Of America Customer Care.
Reason of review: Poor customer service.