State: New Jersey Product: 2017 Subaru Of America Outback Car Clear all filters (3 of 17 reviews match)
filters
State:
City:
Show
Product:
2.1
Details
In 2017 I bought an Outback from Dave Wright Subaru in Cedar Rapids, Iowa. After about 6k miles it became obvious that it had very high oil consumption. I contacted the dealer (general sales manager, customer loyalty manager and few others). I received a reply that it...
View full review
Review
#1369587 Review #1369587 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Pros
  • Outback cheaper than a honda pilot
Cons
  • Refuses to deal with complaint
  • Refuse to respond to complaint
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Compensation of $6000 for loss in trading Outback for another brand
2.3
Details
I purchased a brand new 2017 outback. The cabin wind noise is extremely loud when you go more than 40 mph. I have brought the car back to the dealer 4 X. They did not fix the problem. I contacted Subaru headquarters and the best they can do is offer me a $3500 credit...
View full review
Review
#1157981 Review #1157981 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
New car or full refund

Subaru of morristown nj - worst business ever

Purchased new car in March 2017 - had minor problem at delivery but once I drove off dealer promises to correct problem were not kept and my messages went unanswered - went to dealer who passed buck to Sales for delivering car with defect - neither service or sales managers return calls - have complained to Subaru Customer Care but they have not done anything to help so far - I have asked dealer and customer care for owner contact information but apparently this is top secret info - looks like dealer response is ok with Subaru. Don't fall for Subaru's slick advertising - read customer reviews instead. If you purchase a Subaru from Subaru of Morristown you will surely regret it.
View full review
Review
#1094350 Review #1094350 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car
Cons
  • Subaru customer care lack of assertiveness with my complaint
Reason of review
Poor customer service

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Reviews

  1. 112 reviews
  2. 93 reviews
  3. 75 reviews
  4. 54 reviews
  5. 30 reviews
Subaru Of America reviews