State: New Jersey City: Morristown Product: Subaru Of America Customer Care Clear all filters (1 of 61 reviews match)
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Dear Sir: Brought in my 2018 Outback for a problem noise under the hood in September. Might be suspension or steering. Had three separate service appointments. Did without car for at least 6/ days. No loaner offered. Final insult, senior mechanic says the noise in the...
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1 comment
h.kitchener
#1634302

You can take your car to another Subaru dealer and have that dealer's mechanics check it out. I assume it is still under warranty.

I had a really bad Buick dealer's service department in my town but got the thing fixed by taking it to another dealership in a nearby town.

Since it appears Subaru corporate also doesn't care, probably best to buy another brand next time. Why give Subaru your business?

Review
#1454436 Review #1454436 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Poor customer service
Loss
$1
Preferred solution
Trying another dealer. Subaru of Morristown NJ is indifferent and incompetent. ( except for Robert)

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
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