State: New Jersey City: Paterson Clear all filters (3 of 808 reviews match)
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Subaru Of America in Paterson, New Jersey - How few questions

1.0
Details
Was unable to get hold of anybody
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Review
#1348152 Review #1348152 is a subjective opinion of poster.
Reason of review
Poor customer service
I own a 2006 Subaru Forester purchased from Morristown Subaru. This is my third forester and in the past happy with the service. When I purchased car from this dealer they included lifetime free oil change. They now stated only 2 free oil changes per year and charged...
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1 comment
Anonymous
#1210761

I just read my contract, and it clearly states that you get free oil changes for life, and "at least 2" if you do not reach the recommended number of mileage driven. I plan to call Subaru headquarters to complain.

If they don't honor it, will look into further options.

Illegal to change a contract just to suit their best interests. (also in Morristown).

Review
#912131 Review #912131 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Poor customer service
I have had some time to calm down from my conversation with Subaru’s CSR by the name of Patricia. First, let me say Patricia is argumentative, talks over, and interrupts. I informed her that I will not continue to argue with and take another path of action. I...
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1 comment
Anonymous
#474164

Well Subaru doesn't set EPA numbers, plus there is a little notation at the bottom that says the MPGs varies. NEVER go by the sticker, it's not a true representation of what you will get.

I used to sell VW and Subaru at a joint dealership and the only car I've ever seen get the sticker or BETTER was a Jetta TDI. It stickers at about 36-42, but you can get 10 more MPG on average just by driving normal.

Review
#110007 Review #110007 is a subjective opinion of poster.

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Products and Services Reviews

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