State: New York City: Bronx Product: Subaru Of America Oil Change Clear all filters (1 of 30 reviews match)

Subaru Of America in Bronx, New York - Poor customer service

brought my 2013 imprezza back to milea Subaru in the Bronx for 7500 mile service with oil change. I was told it would take 1 1/2 to 2 hours. I said fine and went to the local diner. To kill some more time, I went over to the showroom to look at the new model and I had a question for the sales person. He barely looked up at me, mumbled an answer and went back to playing games on his cellphone. The 1 1/2 to 2 hours ended up taking 4 hours. The service manager was a nice guy but I was told several times how they are almost finished. 4 hours? That's crazy. I decided that I will never buy another car or use the service department from that dealer. I do however love the car.
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#546730 Review #546730 is a subjective opinion of poster.
Subaru Of America Oil Change
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
(800) 782-2783
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