State: New York Product: Subaru Of America Oil Change Clear all filters (3 of 30 reviews match)
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1.3
Details
With only 62,000 miles on the vehicle , and still 6 months on the warranty, Subaru refused to honor either. Performing regular maintenance on my vehicle, While driving and noticing a knock, I went to service station, and we added approx. 4-5 quarts of oil to the 3.6...
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Review
#789983 Review #789983 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Cons
  • Sales manager attitude
  • Poor engineering of sensors
Reason of review
Poor customer service
Loss
$14500
Preferred solution
Full refund
Tags
  • Engine Failure
1.0
Details
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Worst customer service I have ever received from such a large company. I would recommend people steer clear of Subaru as they have many problems with their vehicles such as oil consumption problems along with ringland failure with their 2008-2014 Sti and wrx models yet...
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Review
#757827 Review #757827 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Poor customer service

Subaru Of America in Bronx, New York - Poor customer service

4.2
Details
brought my 2013 imprezza back to milea Subaru in the Bronx for 7500 mile service with oil change. I was told it would take 1 1/2 to 2 hours. I said fine and went to the local diner. To kill some more time, I went over to the showroom to look at the new model and I had a question for the sales person. He barely looked up at me, mumbled an answer and went back to playing games on his cellphone. The 1 1/2 to 2 hours ended up taking 4 hours. The service manager was a nice guy but I was told several times how they are almost finished. 4 hours? That's crazy. I decided that I will never buy another car or use the service department from that dealer. I do however love the car.
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Review
#546730 Review #546730 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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