State: Oregon Product: Subaru Of America Car Clear all filters (3 of 133 reviews match)
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Subaru Of America in Portland, Oregon - Great Customer Service

5.0
Details
I was taken care of right away when I arrived. Did not take a lot of time to get me financed and on my way. I would highly recommend this place and I will buy again if I ever need another vehicle. Great Service, Helpful People, that went above and beyond the call of duty to make sure I was happy! They even put gas in my car, had it cleaned and replaced the seats that I wanted at no cost to me. Thank you Subaru for all your great work!
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#778760 Review #778760 is a subjective opinion of poster.
Product
Subaru Of America Car
Pros
  • People were helpful
Reason of review
Good customer service
I had a 2012 Outback. At around 36k miles rattles started to form. One in the left driver's door, three in the dash area, and one in the back area somewhere. I took it to three different Subaru dealerships in the Portland, OR area for a total of eight times and I...
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#730924 Review #730924 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Bad quality

Subaru Of America in Portland, Oregon - Under valued my outback..got screwed.

1.0
Details

Update by user Nov 06, 2014

*** Hannah Subaru

Original review posted by user Oct 02, 2014

Bought a car for my daughter on August 10th 2014. Traded in my 2011 outback with a little over 21000 miles..I had added a bunch of aftermarket options..clearguard, hood protector splash guards all weather mats, tinted windows, rear bumper protector and two sets of mounted tires-snow and all season. they said is was worth 15k..paid off my loan from pen fed for 19900 and added 7000 to the loan when all was said and done the loan was over 30K..then they turned around and sold it for over 22k saying KBB was over 24K... I should have sold the outback myself...they owe me 7000 dollars! Don't deal with them they are not as 'nice' as they say they are... If you are thinking about trading in your car..look up the value and sell it yourself.
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2 comments
Anonymous
#895737

Like any other part of the process, its about negotiation. They don't expect you to pay MSRP for the vehicle you purchase.

Don't expect a dealer to give you retail for your vehicle. Most UVI (used vehicle inspections)cost anywhere from $600-1000. Then you have to pay to advertise etc. I assure you the cost to put a vehicle to market is fair.

After all they are a business out to make a profit.

But once again, nothing to do with Subaru. There is enough information at your finger tips with the world wide web, that everyone should know what their vehicle is worth.

Anonymous
#881943

How does this have to do with anything related to Subaru. This is what all dealers do. This has nothing to do with Subaru itself, its the dealer.

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Review
#541561 Review #541561 is a subjective opinion of poster.
Product
Subaru Of America Car
Loss
$7000
Preferred solution
Full refund

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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