Resolved: Subaru Of America - Reverse sensor replacement while vehicle is under warrant within 1st year
Update by user Aug 31, 2017
Spoke to Subaru and they are willing to take it up and evaluate the case. I am happy to close.
Original review posted by user Aug 31, 2017
I have an issue with my Subaru Outback 2017 reverse sensor. The sensor is in such a very wrong place that even a low impact touch will spoil the sensor.
Now, when I took it to the Brandon Subaru in McKinney TX, they are not obliging to replace / repair the sensor and asking me to pay for it. This is in my opinion is very unfair to a new customer and first experience with them is very unsatisfactory. Need help from respective officer / team to help me fix it.
I am planning to take it for its 2nd service next week(Week of 4th September). Appreciate if this can be taken up on priority
Product or Service Mentioned: 2017 Subaru Of America Outback Car.
Reason of review: Warranty issue.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
Subaru Of America Pros: Sales is awesome.
Subaru Of America Cons: After sales.