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Update to my five star review. I purchase a Subaru Forester from this dealer in October 2018 the original discussions went very well thus the 5 star review based on the 10 week delivery date promised we agreed to a January 22019 purchase payment date. with an agreement...
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Company wrote 0 private or public responses to the review from 15 hours ago.
1.0
I didn't like
  • Breach of contract
  • Sales department
#1419633
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Non business hours? Really?? You guys brag about your loving the environment and how much you care. I could have blown up or my family could have been burned or even worse killed. This is my first Subaru and I love the car and reliability but I can’t beleive that you...
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Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
1.7
#1418723
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Subaru Of America - Horrible

My call kept gettng disconnected and no one called back or returned my email I sent. I am frustrated with Subaru in general now.
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 07.
#1417775
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I have a 2005 Subaru Legacy. It had a brake line corrosion recall in 2014. I took the vehicle to the dealer at 246,000 miles and undercoating spray was "completed to eliminate corrosion issues". This car is ONLY used in the winters and is garaged. In December 2018 I...
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Company wrote 0 private or public responses to the review from Dec 05.
2.4
I didn't like
  • How recalls are handled once the supposed work is complete
#1415764
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we bought a 2016 Outback and love the car, but there is a safety issue with the car, the park brake comes on automatically while at a stop light! when you try to move forward, the car is locked in place. this has happened three times while my wife was out driving and...
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Company wrote 0 private or public responses to the review from Dec 04.
#1414999
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Subaru Of America - Can’t even get through to someone

I locked keys in my car and called the roadside assistance. Their menu on the phone is so extensive and all I kept pressing were options. I tried so many times and gave up and called Geico, who were fast and prompt. I would probably still be trying to convey with someone by the time my situation was sorted. Don’t waste your times Nd money with it!
Company wrote 0 private or public responses to the review from Dec 04.
#1414875
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Subaru Of America - They say service within a hour

I have been waiting nearly 2 and 1/2 hours and still no service. This is my last Subaru after 3 subaru and 18 years
Company wrote 0 public responses to the review from Dec 03.
1.0
Details
Customer service
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
#1414481
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Subaru Of America - They’re there for the money

I have roadside assistance and was told it would be $87 to take it less than a mile to a local place that could replace my battery or free to take it TWENTY EIGHT miles to a Subaru dealership. They are not here to assist. They are here to take your money. Worthless service. Subaru shouldn’t even offer it.
Company wrote 0 private or public responses to the review from Dec 01.
#1412361
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Worst Warranty Service among any brand - Made In America Cars. If the price is low compared to other brands with similar features, then Subaru also making fun of customer giving them car made of plastics and fiber. Interior of the cars are so cheap plastic material, I...
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Company wrote 0 private or public responses to the review from Nov 29.
2.2
I liked
  • Symmetrical awd
I didn't like
  • Poor customer service
  • Customer service relating to recall
  • Disrespectful and dishonorable sales manager rob
#1410994
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Contact Subaru Of America

Mailing Address:
Subaru of America, Inc.,
Subaru Plaza, Customer/Dealer Services P.O. Box 6000
Cherry Hill, New Jersey 08034-6000
United States
Phone:
(800) 782-2783
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I took my Subaru BRZ to get fixed to my closest Subaru dealership. It turned out that the car needed a new transmission. The car has a little over 28000 miles and the warranty shouldn't expire until March 2019. The service manager told me he couldn't do the repairs...
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Company wrote 0 private or public responses to the review from Nov 28.
Anonymous
Rabi Pal

Absolutely true...

I liked
  • Customer service were friendly
I didn't like
  • Taking over a month to review warranty case
#1410133
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