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Who thought this one up? The factory installed remote starter for my 2014 Forester shuts the engine off when you open the door which means that every time you use the remote starter you'll be starting the car twice. You also cannot program out the horn that beeps...
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98 comments
Anonymous
#1778770

Mine was $450 and it stinks. When I complained, they said they would take it out for a fee.

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Most Helpful
Review
#450180 Review #450180 is a subjective opinion of poster.
Product
Subaru Of America Car
Loss
$400

Subaru Of America review: This service is unreliable, not consumer friendly, no follow up, no show after wasting a day

1.0
Details
Battery in car was dead . Asked dealer in Bremerton wa who said call Subaru roadside assistance. No show after hours of waiting
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Review
#1730041 Review #1730041 is a subjective opinion of poster.
Product
2017 Subaru Of America Outback Car

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Verified Reviewer

Subaru Of America review: The CVT (transmission) and front drive shafts will fail prematurely

4.0
Details
With less than 50k miles on my 2014 Crosstrek the right front axle began to 'bind up' when turning a corner. I had both fronts replaced with aftermarket units from RockAuto. No problem since with axles. Now at 127k miles, and the CVT failed. Evidently you have to replace the entire solenoid assembly, ie: electronics rather than more easily serviced individual parts. Expect to pay $1500 to $2000 for that service, as you have to order parts from Subaru :-(
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Review
#1729678 Review #1729678 is a subjective opinion of poster.
Product
2014 Subaru Of America Crosstrek Car
Pros
  • Generally like the quality of their vehicles
Cons
  • Cvt
  • Automatic transmission
Reason of review
Bad quality
Loss
$1
Preferred solution
Full refund

Subaru Of America review in White Plains, New York: Just do it yourself...

2.3
Details
2017 WRX needed to be towed Second time engine imploded... called roadside assistance Scheduled a pickup day 1. No calls, no texts, no nothing... Schedule a new pickup day 2. No calls, no texts No nothing. Called roadside assistance. they are now trying to reschedule at 8:00pm waiting to get someone to pick up my car...
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Review
#1728569 Review #1728569 is a subjective opinion of poster.

Subaru Of America review in Aurora, Illinois: Front seats in Subaru Forester are uncomfortable for tall people

I own 2014 Subaru Forester. The SUV has been performing well so far. My only complaint is the front seats are very uncomfortable for tall people. I am 6ft 2" tall and I get thigh pain after driving for an hour. My wife and daughter feel its fine for them because they are much shorter than me. Can Subaru provide some kind of after market product for thigh support ? They probably need to redesign their seats for US market. This is the reason that is holding me up to buy another Subaru.
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Review
#1728514 Review #1728514 is a subjective opinion of poster.
Product
2014 Subaru Of America Forester Car
2.0
Details
My Forester has been great until it hit 16,250 Miles. I have had check engines lights going off and the traction control system tells me it has been disabled. I brought the car back to Livermore Subaru to have it repaired. They told they had to pull the exhaust system...
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Review
#1728501 Review #1728501 is a subjective opinion of poster.
Product
2019 Subaru Of America Forester Car
Reason of review
Bad quality
Loss
$350000
Preferred solution
Full refund

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Verified Reviewer

Subaru Of America review: Buy the $800 windshield protection plan. You’ll need it

This will be my 3rd windshield to replace in a 2019 Forester. I’m so upset that I will not lease another subaru...unless they step up and fix the problem. I’m also paying $300?each time on top of the cost of the windshield to recalibrate the EyeSight. Come on Subaru...where’s the love?
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Review
#1727359 Review #1727359 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000

Need Subaru of America

Need Subaru of America
Need Subaru of America
Need Subaru of America
Need Subaru of America
In Puerto Rico, Subaru brand is overpriced for about $13,000 to $15,000 , thanks to the monopoly of Trebol Motors. We need to be rescue by Subaru of America and open dealers here. It is impossible to contact Subaru Global to let them know, there is no email. We need help!
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Review
#1726461 Review #1726461 is a subjective opinion of poster.
Service
Subaru Of America Sales Representative
Reason of review
Pricing issue
Preferred solution
Dealers from you in Puerto Rico

Subaru Of America review in Moultonborough, New Hampshire: Unresolved problem with 2017 Forester

Told to call Profile Subaru again. Have them take car and make appt with factory techs who can help them perform tests to properly identify and repair the garbled microphone issue now 2 years old. Replacing mike panel was a short term fix
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Review
#1723545 Review #1723545 is a subjective opinion of poster.
Service
Subaru Of America Car Diagnostics
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

Subaru Of America review: Watch out

all has been great, the car and service, except the handling of my cancellation of your extended service agreement. When I bought car on 10/18/2019, I asked and was advised I could cancel and receive refund within "a couple of weeks" if I choose. I canceled on 11/23/2019. I have not received my refund of $1981. Bad show. Please deal with this immediately. I did not give you permission to retain my free cash. Joan (Tom) Frederick 508-428-9019. tfredbus@comcast.net serive agreement no: 4621586
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1 comment
Anonymous
#1784409

5 weeks is not a couple weeks. That is nearly twice as long.

And it isn't "free money". You paid for a service. I don't know what your contract actually says but you may have canceled without getting funds back.

Better take a look at the contract. I'd say again but you clearly didn't read it the first time.

Review
#1720753 Review #1720753 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1981
Preferred solution
Full refund

Contact Subaru Of America Customer Service

Website:
Mailing Address:
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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Subaru Of America review in Wyckoff, New Jersey: No Recommendation

I am upset with your commercial about accidents can you tell me if someone hit you at the speed of 70 miles an hour and push you 100 feet you can tell me it is safe to drive I cry when I see this commercial my son passed away 3 years ago that way so please better commercial and I should not have to walk away from my TV every time it is on I cannot look at picture and happened April 5th 2016 in Edison he had a Chevy but pointing out that any car cannot with stand impact and the SUV also hit windows blown out
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Review
#1718585 Review #1718585 is a subjective opinion of poster.
Product
Subaru Of America Commercial
Reason of review
impact 70 miles an hour drivers side
Preferred solution
Let the company propose a solution