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I've called for assistance & both times no one showed up. First time, my car wouldn't start while I was parked in the DMV lot. When I called for assistance, I explained exactly where I was parked in the lot. After an hour, no assistance so I called again....
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#1307459
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I am very disappointed to hear all of these negative reviews of the Subaru Forrester.I have 120,000 miles on it and the only thing that failed me was my gps- My other car is older and the gps is fine- So what one has to do is buy a new SIM card-which I had to pay for!...
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#1307330
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Subaru Of America - Engine failure at 69k miles, $6k+ out of pocket repair
Subaru Of America - Engine failure at 69k miles, $6k+ out of pocket repair
Subaru Of America - Engine failure at 69k miles, $6k+ out of pocket repair
My 2012 Subaru Impreza WRX experienced catastrophic engine failure at 69,000 miles. It suddenly started knocking and stalling when I was driving it. The car was at the dealership 9 days prior and passed inspection. The mechanic that tore it down and rebuilt it...
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#1306322
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My wife traded In her 2015 Crosstrek (no issues at all) for a new 2018 Crosstrek ($35,000.00). Her job demands she drive about 30K miles per year so she needs a safe and reliable vehicle obviously. She currently has 5,000 miles on her new car. All of a sudden, twice...
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Anonymous
Anonymous

I wouldn't drive one if they gave it to me.

3.1
I didn't like
  • Recall the 2018 crosstrek for stalling isssues
  • After sales
  • Recall
#1306228
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Subaru Of America - SOA has the worst reps
I have a 2018 crosstrek...I have been concerned about my oil temps in the car..I contacted the local dealer and they have no clue on what the normal temp should be...so I contacted SOA on this...after a few months of calls they finally tell me it should not go over 247...
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2.2
#1305934
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Subaru Of America - Purchased a brand new car with damaged paint no support
Subaru Of America - Purchased a brand new car with damaged paint no support
On April 4 I purchased a brand new Sti. The swirls began to appear around april 10. I brought the car back to Schumacher Subaru in Delray Beach 8 times. I have been working with David in customer service with a case number 1-32161581433. I have done everything Subaru...
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2.7
#1305722
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Have a 2014 Subaru Forester, bought it new. Have had seven Subaru's including 4 Foresters and 3 Outbacks-all used. They last forever so we bought a new one. From day one have had problems with the electrical system whereby it over charges the battery causing a buildup...
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2.9
#1304958
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At the Natick dealership for a simple oil change with an appt. this is now a one and a half hour ordeal. The heck with the warranty I’m going to go back to using mobile. This is the third time I’ve sat in here waiting a rediculoulsy long time for basic service.
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Anonymous
Charles Melocik

And they probably used the wrong oil filter like Tindol Subaru in Gastonia,NC did on my wife’s Subaru. Then they overfill coolant so they can overcharge you on the bill. Then ...

#1302011
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Subaru Of America - Wanted a new Subaru without roof rack

Talked to customer service, lady told me I couldn't order an Outback or Forester without a roof rack. Don't like them, wouldn't use it. Funny that you can get the base car without a roof rack, but force you to take one. Guess I'll buy something else.
#1301156
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Contact Subaru Of America

Mailing Address:
Subaru of America, Inc.,
Subaru Plaza, Customer/Dealer Services P.O. Box 6000
Cherry Hill, New Jersey 08034-6000
United States
Phone:
(800) 782-2783
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First,let me say,I have owned 4 subaru vehicles over the years and have loved them all! However,my current 2009 Forester has had 2 major issues this last calendar year. I realize it is 10 years old and I expect there will be aging problems. The first was replacement of...
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#1301023
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