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Who thought this one up? The factory installed remote starter for my 2014 Forester shuts the engine off when you open the door which means that every time you use the remote starter you'll be starting the car twice. You also cannot program out the horn that beeps...
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97 comments
Jack Nolan
#1719346
Auto Expert

According to Subaru of America FAQ page, for all the inquiries and complaints you should contact Subaru of America customer service by phone at 1-800-782-2783.

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Review
#450180 Review #450180 is a subjective opinion of poster.
Loss
$400

Subaru Of America - 2020 Outback

3.0
Details
I have owned 4 Subarus starting in 1985. Satisfed for the most part except for an issue I had with my current 2009 Outback which i will post on a separate review. I've been watching numerous YouTube videos on the 2020 Outback thinking of trading. Am a little disappointed with the ratings of the tech. Especially the resolution of the cameras and gps and screen response to finger movements. I am willing to pay more for high resolution and faster equipment since I plan to keep the car for many years.
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Review
#1683811 Review #1683811 is a subjective opinion of poster.
Reason of review
Poor customer service

Subaru Of America - Support

1.0
Details
I've seen your commercials about adopting dogs with disabilities which I certainly agree. I am a supporter of cats, why didn't you include cats, there's lot's of cats with disabilies who don't have forever homes. Cats seem to get the short end of the stick when it comes to dogs. There are more cats in homes in the USA than dogs. We are a family of cats, all but 1 are rescues.I'm hoping you'll reconsider your ad.
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1 comment
Anonymous
#1765699

I agree with this -it seems this company has a problem with cats! Cats do not get the same treatment as dogs-I love canines and felines the same -I have both! I would just love to see cats get their respect and time on screen as well!

Review
#1683454 Review #1683454 is a subjective opinion of poster.
Pros
  • Will be able to provide feedback later
  • Dislikes
Reason of review
Commercial
Preferred solution
Let the company propose a solution
I’m driving up in the mountains when my 2013 ,with 58,000 ,Outback’s engine light, brake light and other lights go on. We stop at Groove Subaru for repairs which can’t be done that day and rent a car there. In the mean time my wife buys a new 2019 Outback in the show...
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Review
#1682427 Review #1682427 is a subjective opinion of poster.
Pros
  • Questioning my decision to purchase
Cons
  • Having to complain to get any service
Reason of review
Bad quality
Loss
$45
Preferred solution
Full refund

Subaru Of America - I want to thank Chris for the cooler it was nice of you.Gerald Slawter

she was nice to me, give her a raise
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Review
#1682004 Review #1682004 is a subjective opinion of poster.
Reason of review
Good customer service

Subaru Of America - Automatic Radio

I have a brand new 2019 Subaru Impreza. Every time I start the car or turn the engine off the radio randomly starts playing. Often, it comes on at full volume and scares me to death. I have taken it to the dealership and tried everything. Subaru needs to come up with an update that will solve this problem immediately. This is a great car otherwise but I will never buy another Subaru unless this gets fixed.
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Review
#1680943 Review #1680943 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
1.0
Details
I own and drive a 2017 Subaru Outback Premium. I like this car and enjoy driving it. My car has the full Eyesight safety system. On September 27 2019 I was driving southbound on the Northeast extension of the Pennsylvania turnpike. I was a few miles south of the...
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Review
#1680938 Review #1680938 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$30000
Preferred solution
Full refund
I want a new 2020 Outback to replace my 2015. I want a heated steering wheel. I live in Iowa. It gets cold here! I do not want a moon roof or navigation. The moon roof would never be used and it lessens headroom. We all have navigation on our phones. Why do we need it...
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Review
#1680759 Review #1680759 is a subjective opinion of poster.
Reason of review
Just want to address my problem of not being able to get a heated steering wheel.

Subaru Of America - 2nd subaru in 6 months to blow head gasket

3.4
Details
Outback 2010 hit 85k - head gasket blew. Subaru stated that Subaru does not have a head gasket problem. Impreza 2010 hit 85k - head gasket blew. Subaru continued to state that Subaru does not have a head gasket problem
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1 comment
Anonymous
#1764733

There are so many 2010 head gasket issues with 2010. I have a Subaru forrester and have replaced a clutch, at 70,000 (I have been driving manuals since 17 years old) and now have to replace head gasket.

I have done some research online and this seems to be a major default in their 2010 models. I will never buy a Subaru again.

Worst warranty too. There are so many more manufacturers that offer more than 33,000 mile warranty.

Review
#1680036 Review #1680036 is a subjective opinion of poster.
Pros
  • Drives great
Cons
  • Not reliable
Reason of review
Bad quality
Loss
$2400
Preferred solution
Price reduction

Subaru Of America - Air bags did not employ

Subaru Of America - Air bags did not employ
Subaru Of America - Air bags did not employ
Car totaled by hitting back of a tractor trailer, a semi. personal injury. No respond in 6 days from Subaru after I made a report. Where's the TSB. 760 285 6554
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Review
#1679744 Review #1679744 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$25600
Preferred solution
discuss my options
Tags
  • Total Wreck

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Latest Question

Subaru Of America Questions

Subaru Of America in Philadelphia, Pennsylvania - Complaint of a dealer

W waiting for a resolution specialist to call me back
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Review
#1679551 Review #1679551 is a subjective opinion of poster.