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My 2013 Outback blew a cylinder head at 105k miles. Subaru dealers in Western, PA were worse than useless in terms of service and would not even match parts prices with Ohio dealerships, meaning we've had to order parts from Ohio and do the work ourselves as the car is...
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1.9
#1193617
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I told 3 staff what I wanted: 1. Fix : A tire light that went on my dashboard. I told them the light was for Tire Pressure. After 3 hours I found out they filled the tires to the right pressure. They also did a 25 point inspection that I didn't authorize. I had one...
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2.2
I liked
  • Interior comfort
I didn't like
  • Mechanics
#1192835
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We have a 2017 WRX, a few months back the transmission seemed to be going, we took it to an authorized Subaru service to have the work done since it is under a lease. About a week after getting it done the same issue happened and my son was stranded with the car...
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#1192796
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I had a tire light on. I told them it was a tire light X 3 to 3 different people! I also brought it in to fix a driver's side mirror that was damage by a car hitting it. The mechanism worked. they wanted me to spend $540.00 for a whole new mirror w/ mechanism. I needed...
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Anonymous
William

Complaining about the same thing twice isn't going to help you.I've read your other entry on the same subject.This complaint is poorly written and annoying with the all capita...

2.2
I didn't like
  • Mangement refused to listen saying well the work was done
#1192652
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The dealer told me I needed a $540.00 driver's side mirror when I needed a small piece of plastic on the outside of the mirror. I had an appointment. they left me waiting for 3 hours and they came out after 3 hours not fixing the mirror. Then charged me $104.00 for a...
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Anonymous
William

-quote- "they didn't tell me I had a brake issue"-quote- "I saw it on the inspection form"That's why they gave you the form.They quite correctly surmised that you can read.

#1192649
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Subaru Of America - Car issues

I have had 5 Subaru’s and always loved and had nothing but good things to say about Subaru. I bought a new crosstrak in May and have had nothing but issues. It has been in the shop at least 6 times and I have had a rental car for more than a month. I would love to get this resolved. SOON!
2.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1192082
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Subaru Of America - EXCESS EMAILS FROM SUBARU

Should owning a Subaru subject you to endless emails from endless dealers? What kind of business forces you to spend valuable time every day UNSUBSCRIBING? RATING - ZERO (0) STARS
#1188989
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I have a 2011 Suburau legacy and always take my vehicle to dealership. The issue started when the dealership broke the vent in my car. I have called Subuaru Corporate (which did make an attempt to resolve issue) but the delarship has yet to fix my car. This is...
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2.3
#1188395
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Subaru Of America - Negligence of car service
Subaru Of America - Negligence of car service
Friday 2/9/2018 I went to drop off my car because of the howling noise that I hear when I start up in the morning and also I’m due for oil change. I was st work the next day and said car is ready and told me about the recommendations. I asked my mom and dad to pick it...
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1.3
#1187546
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Contact Subaru Of America

Mailing Address:
Subaru of America, Inc.,
Subaru Plaza, Customer/Dealer Services P.O. Box 6000
Cherry Hill, New Jersey 08034-6000
United States
Phone:
(800) 782-2783
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Subaru Of America Products and Services

All Subaru Of America Products
Control arm snapped after multiple snows. Ths lady told me that the recall hard been performed, that subaru took a look and deemed it to be safe. She would not tell me what physical work was done to the vehicle. The control arm completely rusted through which not only...
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3.5
#1175301
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