I've called for assistance & both times no one showed up. First time, my car wouldn't start while I was parked in the DMV lot. When I called for assistance, I explained exactly where I was parked in the lot. After an hour, no assistance so I called again....Read more
I am very disappointed to hear all of these negative reviews of the Subaru Forrester.I have 120,000 miles on it and the only thing that failed me was my gps- My other car is older and the gps is fine- So what one has to do is buy a new SIM card-which I had to pay for!...Read more
My 2012 Subaru Impreza WRX experienced catastrophic engine failure at 69,000 miles. It suddenly started knocking and stalling when I was driving it. The car was at the dealership 9 days prior and passed inspection. The mechanic that tore it down and rebuilt it...Read more
My wife traded In her 2015 Crosstrek (no issues at all) for a new 2018 Crosstrek ($35,000.00). Her job demands she drive about 30K miles per year so she needs a safe and reliable vehicle obviously. She currently has 5,000 miles on her new car. All of a sudden, twice...Read more
I didn't like
- Recall the 2018 crosstrek for stalling isssues
- After sales
I have a 2018 crosstrek...I have been concerned about my oil temps in the car..I contacted the local dealer and they have no clue on what the normal temp should be...so I contacted SOA on this...after a few months of calls they finally tell me it should not go over 247...Read more
On April 4 I purchased a brand new Sti. The swirls began to appear around april 10. I brought the car back to Schumacher Subaru in Delray Beach 8 times. I have been working with David in customer service with a case number 1-32161581433. I have done everything Subaru...Read more
Have a 2014 Subaru Forester, bought it new. Have had seven Subaru's including 4 Foresters and 3 Outbacks-all used. They last forever so we bought a new one. From day one have had problems with the electrical system whereby it over charges the battery causing a buildup...Read more
At the Natick dealership for a simple oil change with an appt. this is now a one and a half hour ordeal. The heck with the warranty I’m going to go back to using mobile. This is the third time I’ve sat in here waiting a rediculoulsy long time for basic service.Read more
Subaru Of America - Wanted a new Subaru without roof rack
Talked to customer service, lady told me I couldn't order an Outback or Forester without a roof rack. Don't like them, wouldn't use it. Funny that you can get the base car without a roof rack, but force you to take one. Guess I'll buy something else.
First,let me say,I have owned 4 subaru vehicles over the years and have loved them all! However,my current 2009 Forester has had 2 major issues this last calendar year. I realize it is 10 years old and I expect there will be aging problems. The first was replacement of...Read more
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