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Who thought this one up? The factory installed remote starter for my 2014 Forester shuts the engine off when you open the door which means that every time you use the remote starter you'll be starting the car twice. You also cannot program out the horn that beeps...
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98 comments
Anonymous
#1778770

Mine was $450 and it stinks. When I complained, they said they would take it out for a fee.

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Review
#450180 Review #450180 is a subjective opinion of poster.
Product
Subaru Of America Car
Loss
$400
Subaru Of America review - Paint chips on 2018 Sunshine Orange Crosstrek
The paint integrity on the 2018 Sunshine orange Crosstrek is non existent. My car was purchased January 13, 2p18, just over 2 months ago. I even purchased a clear vinyl bra with the delivery of my new car but right above it would be at least 5 paint chips on the hood...
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42 comments
Abdurahman
#1769689

I am so angry!!! I just had to FIGHT to get my 2019 WHITE Crosstrek roof's repainted due to a paint issue.

Just picked it up and before leaving the lot we did a walk around with service and found ANOTHER area where the paint was cracking. I am back to square one and fighting to get it repainted on the doors now too. It is just a year old and less than 8k miles. I am so upset.

We NEVER use the auto wash we hand wash our cars and this is the first NEW NEW car we have ever had and it is fully paid off. It is making me SICK!!! I am so pissed off I want to trade it in and what I found out is that whis is happening to MANY crosstrek vehicles. I am thinking of asking to be placed into a different model because Subaru is painting and only authorizing one area a time and using the same damn defective paint that's on there now.

What happens when my lemon law warranty runs out and I cannot fight to get my monies back? I bought every damn warranty they had (or so I THOUGHT) but wasn't offered a paint one.

NOW My dealership says I can have some special protective wrap put on it for $1k. I thin Subaru should pay for it so I do not have to do this over and over again!!!!

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Review
#1212283 Review #1212283 is a subjective opinion of poster.
Product
2018 Subaru Of America Crosstrek Car
Reason of review
Bad quality

Need Subaru of America

Need Subaru of America
Need Subaru of America
Need Subaru of America
Need Subaru of America
In Puerto Rico, Subaru brand is overpriced for about $13,000 to $15,000 , thanks to the monopoly of Trebol Motors. We need to be rescue by Subaru of America and open dealers here. It is impossible to contact Subaru Global to let them know, there is no email. We need help!
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Review
#1726461 Review #1726461 is a subjective opinion of poster.
Service
Subaru Of America Sales Representative
Reason of review
Pricing issue
Preferred solution
Dealers from you in Puerto Rico

Subaru Of America review in Camarillo, California: Unhappy

Subaru Of America review - Unhappy
Subaru Of America review - Unhappy
Subaru Of America review - Unhappy
Subaru Of America review - Unhappy
Subaru Of America review - Unhappy
Subaru Of America review - Unhappy
I feel that the decision to replace the compressor was made without an inspection being done when I returned the car after it continued to blow in hot air. The first bill was for 130.00, then they took my car for about ten minutes and decided it was the compressor. Thank you for your help in advance
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Review
#1627988 Review #1627988 is a subjective opinion of poster.

Resolved: Subaru Of America review in Delmar, New York: 2012 Subaru outback - gas pump keeps shutting off

Subaru Of America review - 2012 Subaru outback - gas pump keeps shutting off
Subaru Of America review - 2012 Subaru outback - gas pump keeps shutting off
Subaru Of America review - 2012 Subaru outback - gas pump keeps shutting off
Subaru Of America review - 2012 Subaru outback - gas pump keeps shutting off
I have a 2012 Subaru outback with low mileage (~30K only). Lately, I had issue to fill gas into the tank. I called dealer on 7/6 and they couldn't check it till 7/31 due to over-booking. I therefore had it fixed by a local shop and they discovered that the inside layer of a rubber hose collapsed. The work was done on 7/15 and they charged me $308.76. I have purchased many cars including GM, Toyota and Honda with different models in the last 40 years. This is my first Subaru I never experienced this strange issue with other cars I have/had. Saipei T*** saipei.t***@gmail.com 518-439-1274
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Resolved
Review
#1588916 Review #1588916 is a subjective opinion of poster.
Product
2012 Subaru Of America Outback Car
Reason of review
Bad quality
Loss
$308
Preferred solution
Full refund

Subaru Of America review in Sioux City, Iowa: Thank you Suburu! Thanks to safety being your priority, I still have my Son.

Subaru Of America review - Thank you Suburu! Thanks to safety being your priority, I still have my Son.
Subaru Of America review - Thank you Suburu! Thanks to safety being your priority, I still have my Son.
My son, his financee and her 18 month old were in her Suburu Forrester. A semi crossed center line hit car in front of my son then hit my son on the drivers side. The vehicle rolled 3 or 4 times. When we got to the accident scene I didn't think I would ever see them again. Both he and his fiancée airlifted to UNMC in Omaha. 18 month old had one scratch on his chin. My son has a fractured c2 vertebrae, broken left arm and 14 staples in his head. She has bumps and bruises but nothing broken. Both released from hospital next night. Nothing short of a miracle. This is dashcam footage of the crash. Thank you so much for my sons life!!!!
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Featured
Review
#1655597 Review #1655597 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Exactly as described/ advertised

Subaru Of America review: Going through a wreck

Subaru Of America review - Going through a wreck
Subaru Of America review - Going through a wreck
Subaru Of America review - Going through a wreck
Monday me and my sister has a bad wreck ending with us upside down. We walked away from the wreck without even a scratch on us. I’m sad to say the car was totaled but there’s no other brand I trust more and would buy than Subaru
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Review
#1700408 Review #1700408 is a subjective opinion of poster.
Tags
  • Total Wreck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subaru Of America review: Dont buy Subaru

1.6
Details
Subaru Of America review - Dont buy Subaru
Subaru Of America review - Dont buy Subaru
The rear spring on my 2014 forester broke off and because this is such a highly common thing with this vehicle, i cant buy the needed part to fix this car. So now im stuck paying on a non drivable vehicle. Subaru has not responded to me as to how i can fix this. Would not recommend subaru although they claim one would last a long time.
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Review
#1704537 Review #1704537 is a subjective opinion of poster.
Service
Subaru Of America Repair
Cons
  • Cant replace parts
Reason of review
Damaged or defective
Loss
$14000
Preferred solution
Let the company propose a solution
Tags
  • Common Defect
  • Cant Buy Parts
1.0
Details
Subaru Of America review - Very poor customer services
Subaru Of America review - Very poor customer services
Subaru Of America review - Very poor customer services
On 06/28 I came to St. Peters Lou Fusz for estimation on painting that was coming off from 6-month-old Cross trek. Jeff Frazier assisted me and took a car for paint estimation that he has to submit for Subaru of America for approval (which is absurd that it would be...
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2 comments
Anonymous
#1715867

The Great Pumpkin wanted his skin back. I can't tell from the photos whether bare metal has been exposed or the primer coat ; that would likely determine the source of the problem.

Most of the online comments condemn the orange so it's probably the problem. But if that's bare metal exposed, the problem is either the surface prep, primer, or friction from a malfitting component.

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Review
#1585906 Review #1585906 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Poor customer service

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Subaru Of America review: Leather-like seats split

Subaru Of America review - Leather-like seats split
Subaru Of America review - Leather-like seats split
Subaru Of America review - Leather-like seats split
I am very disappointed in the quality. There are splits in several areas of the seat. Gorilla tape is holding it together. My 21 year old Buick looks better than my cross trek.
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Review
#1677377 Review #1677377 is a subjective opinion of poster.
Product
2015 Subaru Of America Crosstrek Car
Pros
  • Animal support
  • Animal rescue supporr
Cons
  • Service indifference to my concern on ripped seats
Reason of review
Bad quality
Loss
$200
Preferred solution
Replace seat cover at no charge.
Tags
  • No Honor Or Commitment To Customer