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Who thought this one up? The factory installed remote starter for my 2014 Forester shuts the engine off when you open the door which means that every time you use the remote starter you'll be starting the car twice. You also cannot program out the horn that beeps...
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Anonymous
Mircea M

I got it burnt too with for a 2017 impreza remote start, I'm getting it removed, and refund, documentation shows that is possible, but the dealers and subaru don't give a .......

Anonymous
Retired in Palm Springs

Hello. We also have a Subaru remote starter and simply love it. 1) it works over 100 yards away. 2) it turns off when the door is to opened to prevent a thief from getting in ...

#450180
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Subaru Of America - Paint chips on 2018 Sunshine Orange Crosstrek
The paint integrity on the 2018 Sunshine orange Crosstrek is non existent. My car was purchased January 13, 2p18, just over 2 months ago. I even purchased a clear vinyl bra with the delivery of my new car but right above it would be at least 5 paint chips on the hood...
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Anonymous
Steve H

Steve H I also purchased a 2018 Sunshine Orange Crosstrek I am very particular about taking care of my car wash it and wax it often. I noticed a lot of chips right away I do n...

Anonymous
R. Kethcart

I have a 2018 cross trek with the same issue. It appears that the hood paint is extremely thin. I continue to touch-up these spots; now I have a spotty hood. Not happy.

#1212283
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Subaru Roadside DisService - Don't cancel your AAA On 04/26/2018 I left work at 3 pm and my 2017 Subaru Impreza with 18,000 wouldn't start. Clicked, wouldn't start. I had cancelled my AAA I had for years when I got this new car so I pulled out my Subaru Road Service...
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Anonymous
DLSews

OMG, I hope that doesn't happen to me when I am in an accident!!!

1.0
Stanardsville, Virginia
I didn't like
  • Customer service relating to recall
#1243195
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Subaru Of America - Furious Sudden Acceleration
Subaru Of America - Furious Sudden Acceleration
Subaru Of America - Furious Sudden Acceleration
Subaru Of America - Furious Sudden Acceleration
Subaru outback 2013 Sudden unwanted forceful acceleration, collision avoidance failed to engage. Back home safely from a local grocery, pulled the car slight on the driveway, stopped with foot on the brake to open the garage, about to hit the home link, must remain...
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Anonymous
Corgi2309

I have a 2015 outback with six cylinders. I have not experienced self acceleration at all, but I do have trouble with the eye site Working properly. I also have a problem with...

1.0
I liked
  • Lives saved
  • Our lives saved
I didn't like
  • Future medical expenses
  • Got hurt
  • Extensive property damages
#1311180
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Subaru Of America - Rust Issue on 2016 Outback
Subaru Of America - Rust Issue on 2016 Outback
Subaru Of America - Rust Issue on 2016 Outback
Hello, I have been in contact with the Subaru dealership from which I purchased the vehicle (Carbone Subaru/Yorkville NY) and after visiting the location twice and several photos later, they have done nothing to assist with this issue. This is my first Subaru purchase...
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1.0
Yorkville, New York
#1407967
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My radio died! What was not expected that my back up camera, Bluetooth and Nav System all went dead too!the dealer says it’s a Harmon Radio issue, basically washing their hands and saying it can be 2-3 weeks before we get a replacement. It’s a NEW CAR! Tell me how I...
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Anonymous
Martha Ore

Have had the same problem . Was promised a new radio 4 weeks ago...haven't heard from Subaru. Very disappointd in this service. This is my first Subaru and will definitely be ...

Anonymous
Jim

Welcome to the club...on my SECOND failure in last six months.....2018 Outback less than 10 months in service. Seems to be lousy system that continues to baffle Subaru and Har...

#1421885
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Resolved
I took my Subaru BRZ to get fixed to my closest Subaru dealership. It turned out that the car needed a new transmission. The car has a little over 28000 miles and the warranty shouldn't expire until March 2019. The service manager told me he couldn't do the repairs...
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Anonymous
Rabi Pal

Absolutely true...

I liked
  • Customer service were friendly
I didn't like
  • Taking over a month to review warranty case
#1410133
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Subaru Of America - Very disappointed in their advance notice of defects.

Due to a defect in the radio, I do not have a radio, CD player, blue-tooth, navigational system, back-up camera or any of the features that first attracted me to the vehicle. Was told that they do not do recalls unless it is a safety issue. Was told I must wait 5 to 8 weeks for a remedy. In the meantime, I am making payments on a car that doesn't even have the basics, much less the "extra features". I know it's through no fault of my local service department, but I feel like Subaru knew of this defect and should have recalled the effected models BEFORE everything failed.
3.4
Details
Customer service
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
I liked
  • 2018 outback
#1427116
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I am writing this review to express my total disappointment and dissatisfaction with Subaru of America. In May of 2018, Brown's Manassas Subaru in Manassas, VA repaired a bad transmission valve and solenoid under Subaru's Extended Warranty Program. It's obvious that my...
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Plains, Pennsylvania
#1409554
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Contact Subaru Of America

Mailing Address:
Subaru of America, Inc.,
Subaru Plaza, Customer/Dealer Services P.O. Box 6000
Cherry Hill, New Jersey 08034-6000
United States
Phone:
(800) 782-2783
More
I purchased a new 2018 Subaru Forester on August 31 from these people and on day 1, it had a radio problem, I took it in. They "analyzed" it and said they would get a new radio. I took it back in and they said they fixed it but THEY LIED! I have contacted them numerous...
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1.7
I didn't like
  • Service department and the warranty work on a new car
#1392946
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