Rating: 1 Star Clear all filters (109 of 807 reviews match)
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1.0
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I HAVE A 2018 SUBARU LEGACY. IT HAS 24,345.00 MILES ON IT AND MY BATTERY WAS DEAD...I WAS IN ST. AUGUSTINE, FL. OVER AN HOUR AWAY FROM THE DEALERSHIP. MY DEALERSHIP IS IN JAX BEACH, JACKSONVILLE. I CALLED THEM AND THEY TOLD ME MY BATTERY WAS UNDER WARRANTY BUT I...
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Review
#1703185 Review #1703185 is a subjective opinion of poster.
Product
Subaru Of America Roadside Assistance
Pros
  • Great vehicle i have an outback and a legacy
Cons
  • Roadside assistance offered with new car useless
Reason of review
Warranty issue
Loss
$144
Preferred solution
Full refund

Subaru Of America in Garden Grove, California - Complain about Dealership

1.0
Details
*** car Was supposed to come w racks Seven weeks later no racks
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Review
#1692724 Review #1692724 is a subjective opinion of poster.
Service
Subaru Of America Manager

Subaru Of America - Compliant re Roadside Assistance

1.0
Details
Started calling around 11:00pm for assistance. Was told 3 times hrlp on the way. Each time called the tow service was told by the service, that they told Subaru they could not help. Subaru agents continue to ve disingenuous
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Review
#1691330 Review #1691330 is a subjective opinion of poster.
Cons
  • Unempathetic employees
Reason of review
Poor customer service

Subaru Of America - Support

1.0
Details
I've seen your commercials about adopting dogs with disabilities which I certainly agree. I am a supporter of cats, why didn't you include cats, there's lot's of cats with disabilies who don't have forever homes. Cats seem to get the short end of the stick when it comes to dogs. There are more cats in homes in the USA than dogs. We are a family of cats, all but 1 are rescues.I'm hoping you'll reconsider your ad.
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1 comment
Anonymous
#1765699

I agree with this -it seems this company has a problem with cats! Cats do not get the same treatment as dogs-I love canines and felines the same -I have both! I would just love to see cats get their respect and time on screen as well!

Review
#1683454 Review #1683454 is a subjective opinion of poster.
Product
Subaru Of America Commercial
Pros
  • Will be able to provide feedback later
  • Dislikes
Reason of review
Commercial
Preferred solution
Let the company propose a solution
1.0
Details
I own and drive a 2017 Subaru Outback Premium. I like this car and enjoy driving it. My car has the full Eyesight safety system. On September 27 2019 I was driving southbound on the Northeast extension of the Pennsylvania turnpike. I was a few miles south of the...
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Review
#1680938 Review #1680938 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Damaged or defective
Loss
$30000
Preferred solution
Full refund
1.0
Details
My car would begin to leak oil. I recently brought my car back because it has been leaking oil they have it on record I was told that I needed to just pay $636 for a 60,000 mile check up on my vehicle or else Subaru would not honor it if I needed a new motor I feel...
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Review
#1679536 Review #1679536 is a subjective opinion of poster.
Pros
  • Subaru used to build quality cars
Cons
  • Transmission should of been recalled
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I purchased a Subaru Legacy with the intent of having it paid off before our son went to college knowing I would have what I thought to be a reliable car that would last for several more years after the last payment was made. After a little over 1 year of owning the...
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Review
#1675766 Review #1675766 is a subjective opinion of poster.
1.0
Details
Company had litigations regarding their transmission issues in Subaru cars. Instead of issuing recalls, where you know they CARE about all their customers instead of waiting for a customer to have their car STALL when driving and stop on a highway or a busy road, all...
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Review
#1674137 Review #1674137 is a subjective opinion of poster.
Product
2011 Subaru Of America Outback Car
Reason of review
Bad quality
Preferred solution
cover cost of faulty transmission
1.0
Details
Subaru sold me a car that they knew had a design flaw i.e. leaking head gaskets. Why wasn't this a recall in the first place? The dealer has quoted a repair of over $3000...at only over 80K miles. I had the pleasure of being spoken over by Art, a customer service...
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Review
#1671096 Review #1671096 is a subjective opinion of poster.

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Products and Services Reviews

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Subaru Of America in Salem, Massachusetts - Roadside assistasnce a misnomer

1.0
Details
this service is horrible... i lost an entire better part of a workday and into the early evening waiting for a tow to the dealer. Once the request was cancelled and subsequent reschedules doubled the wait time and then the truck didn't show. I had to cancel after 5 hrs of wait, only to try again tomorrow in daylight, They give this away with the car... stick with AAA
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Review
#1669193 Review #1669193 is a subjective opinion of poster.
Product
Subaru Of America Roadside Assistance
Reason of review
Poor customer service