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Subaru Of America - Dont buy Subaru

1.6
Details
Subaru Of America - Dont buy Subaru
Subaru Of America - Dont buy Subaru
The rear spring on my 2014 forester broke off and because this is such a highly common thing with this vehicle, i cant buy the needed part to fix this car. So now im stuck paying on a non drivable vehicle. Subaru has not responded to me as to how i can fix this. Would not recommend subaru although they claim one would last a long time.
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Review
#1704537 Review #1704537 is a subjective opinion of poster.
Service
Subaru Of America Repair
Cons
  • Cant replace parts
Reason of review
Damaged or defective
Loss
$14000
Preferred solution
Let the company propose a solution
Tags
  • Common Defect
  • Cant Buy Parts

Subaru Of America in Jackson, Mississippi - CALLED TO GET INFO ON AN OPEN RECALL

1.9
Details
CANT UNDERSTAND A WORD YOU ARE SAYING !!! PLEASE BRING JOBS TO AMERICA AGAIN ! QUIT SENDING JOBS OVERSEAS WHERE ITS CHEAPER LABOR AT THE EXPENSE OF US WHO LIVE HERE.
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#1696710 Review #1696710 is a subjective opinion of poster.

Subaru Of America in Philadelphia, Pennsylvania - Locking system

2.2
Details
Two men came up to my car which down not auto lock and opened my door grabbing me
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Review
#1693306 Review #1693306 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
None

Subaru Of America in Tucson, Arizona - 2018 WRX Clutch blowout at 5000 miles with a purchased 60k warranty and Subaru refuses to fix it!

2.2
Details
I lived in Paradise and my house burned down adding insult to injury....the car was sitting there in Chico until I found a wonderful private Subaru Repair shop who went and got it when I relocated to Santa Rosa and they got the gearbox and the car brought it down and repaired it. This is Tilletts Subaru Repair in Santa Rosa. I love this car I just can’t believe what *** Subaru of America are. I immediately cancelled the 60k warranty which was obviously useless. The only thing that would keep me from buying another Subaru is THE COMPANY. The car I love EVEN given the clutch failure. Subaru was out to make my life hell....and it worked,
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Review
#1661796 Review #1661796 is a subjective opinion of poster.
Product
2018 Subaru Of America Wrx Car
Reason of review
Warranty issue
Resolved
2.1
Details
Subaru Of America - Problems with multiple blinking lights on my screen displays

Update by user Oct 20

Subaru of America agreed to buy back this car. Too many issues with it.

My experience with this car & company was not great that I've decided not to get another Subaru even though they offered to give me another one.

The issue with customer service took too long. All...

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Review
#1659098 Review #1659098 is a subjective opinion of poster.
Product
2019 Subaru Of America Ascent Car
Reason of review
Bad quality

Subaru Of America in Meridian, Idaho - Unresolved software issue

1.5
Details
I purchased a 2018 Subaru Outback for my wife new. She had mentioned her dissatisfaction for how the car stereo / phone was working. She has taken the car in 4-5 times now and it is still not functioning properly. I spoke to support and was essentially told that they were trying to figure it out. No general time frame given. I’m the one that bought my wife (what I thought was) a super safe a reliable vehicle to drive our family around. Now my wife doesn’t feel comfortable driving it.
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Review
#1658697 Review #1658697 is a subjective opinion of poster.
Product
2018 Subaru Of America Outback Car
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Subaru Of America - Reoccurring problem

1.8
Details
I have had reoccurring issues with my cross trek. I has taken multiple times for me to bring in the car to the dealership to tell the problem for them to tell me there is no problem, until I come in with proof. After the “fixed the problem” I have been in multiple other times with the same issues.
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Review
#1644622 Review #1644622 is a subjective opinion of poster.
Product
2015 Subaru Of America Crosstrek Car
Pros
  • First time we are contacting the
  • First time trying to contact them
Cons
  • Customer service from service people
  • How recalls are handled once the supposed work is complete
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

Subaru Of America - Warranty

2.4
Details
Bad service in Trebol Motors. Less than a year with my Subaru and the painting vanished a little in the hood and there is no warranty.
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Review
#1644424 Review #1644424 is a subjective opinion of poster.
Pros
  • Good car
  • Personal attention
Cons
  • Being told that problem could not be fixed
  • Was lied to
Reason of review
Warranty issue
Preferred solution
Pay the painting
Tags
  • Paint Auto Body

Subaru Of America in Dallas, Texas - Dog commercial

2.2
Details
There’s nothing I love more than my baby pups! However,your latest commercial with the dogs, upsets my pups so much that they start barking, chasing the cat, disrupting my life!!! Please either mute it or something else! I sleep with my tv on and that commercial makes me want to never buy one of your cars!! Grrr
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Review
#1641602 Review #1641602 is a subjective opinion of poster.
Product
Subaru Of America Commercial
Reason of review
Commercial
Preferred solution
Nothing but get rid of the ad

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Products and Services Reviews

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Subaru Of America in Arvada, Colorado - Buyer Beware

1.7
Details
I am a retired single female on a fixed income and this is NOT the car for me! The right front end has gone out, my mileage is down to 23.7 highway AND if I go on a road trip over 100 miles I have to carry a bottle of oil with me as it will use that much. It is embarrassing! My friend could not believe I had a newer card and had to carry a bottle of oil with me. Customer service offered me a whopping $50 coupon to take it into the dealership and to have an oil consumption test run which runs $100. SUBARU DOES NOT STANCD BEHIND THEIR PRODUCTS!
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Review
#1637286 Review #1637286 is a subjective opinion of poster.
Product
2014 Subaru Of America Forester Car
Reason of review
Bad quality
Preferred solution
Solve my newest problem for no charge!