5036 Commercial Dr, Yorkville, NY 13495, USA
Not resolved
Customer service
1 comment


I have been in contact with the Subaru dealership from which I purchased the vehicle (Carbone Subaru/Yorkville NY) and after visiting the location twice and several photos later, they have done nothing to assist with this issue. This is my first Subaru purchase after being a loyal Honda customer and this rust issue on this vehicle is unacceptable.

The rust appears in the exact same location on the inside of the front drivers side door as well as the front passengers side door and there does not appear to be any other rust located on the back door or the rear door. This would appear to be a defect in the manufacturing process from the factory and not normal use?

Product or Service Mentioned: 2016 Subaru Of America Outback Car.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

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I work for SOA and can attest to the poor quality that our vehicles exhibit. Please hire a lawyer and sue as our company policy is to deny any warranty claim and give you the run-around.