St Johnsbury, VT, USA
Not resolved
1.0
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I need a transmission wiring harness for my 2011 Forester (part 24030AA231) and was told there are none anywhere and it can take up to 2 months to get one from Subaru! How can Subaru sell me a car for 30K and then not have parts for it so I have to spend hundreds on car rentals while they may or may not make a part for me?

Where is the "Love" we see in the Subaru ads?

Why would I ever buy another Subaru and why should I not tell everyone I know NOT to buy a Subaru because of my horrible experience?

And when I found the one part in the entire USA my dealership said that dealership might not want to sell it to me buy save it for their customers -we are all customers of all Subaru dealerships! This is not "Love" - beware of Subaru!

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

Subaru Of America Cons: Customer service.

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