Resolved Subaru Of America Car Reviews
Subaru Of America Car Photos
Update by user Nov 30, 2018
I got a call from the local Subaru dealership. Subaru or America looked at my case and determined that the warranty did not cover the problem, but they did offer me $1000 towards repair costs for taking so long to give me an answer. They also offered warranty labor....
- Customer service were friendly
- Taking over a month to review warranty case
Update by user Jan 30, 2015
After writing this review the service manager apologized profusely, and was a complete professional. Tom made it right and treated us fairly. We simply wanted communication and he more than made up for it and we have our vehicle back in solid running condition.
Resolved: Subaru Of America - When is my Subaru Legacy coming?
Resolved: Subaru Of America in Bloomsburg, Pennsylvania - Defective Satellite radio - Defective front alignment
Update by user Dec 18, 2014
Had to take the car to the shop where I regularly buy tires for a correct alignment but Subaru cust service reimbursed me for it. They also said the way it drives has a lot to do with the tires it came with so when they wear out I will be replacing them with Continentals.
As far as the satellite radio issue, I guess we just have to live with it.
The reception sucks where we live and operate the vehicle but there's nothing they can or will do about it as I am told from corporate headquarters. My complaint is why offer a satellite radio as an option if it's not a quality receiver?
Original review posted by user Jul 18, 2014So far i have had our brand new legacy back to the dealer twice for these problems. They tell me there's nothing wrong with the radio even though it fades out and loses signal constantly when our other brand name vehicles do not and the car "road walks" on any road surface all the time. The dealer seems to blow this off as "normal" and so Subaru of America takes their word for it. So far I am getting nowhere and getting pissed real fast. I feel like I may just have wasted 25 grand!! Next step is writing the corporation a certified letter then my attorney will get involved. What a joke!
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