Product: Subaru Of America Car Repair Clear all filters (0 of 21 reviews match)
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I would like to tell you all about my subaru story and how they treat there customers. I brought my 2015 wrx in for emissions recall 2 weeks later my engine blows up.. subaru paid for the tear down of the engine, but hung me out to dry on the rest so I had to pay...
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1.8
Product
Subaru Of America Car Repair
I didn't like
  • Subaru customer service
#1194587
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Subaru Of America - Negligence of car service
Subaru Of America - Negligence of car service
Friday 2/9/2018 I went to drop off my car because of the howling noise that I hear when I start up in the morning and also I’m due for oil change. I was st work the next day and said car is ready and told me about the recommendations. I asked my mom and dad to pick it...
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1.3
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Subaru Of America Car Repair
#1187546
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The engine was replaced and now it has a bad knock that is getting worse than it was whrn the engine was replaced. I took my car to Waikem Subaru again. They said that the noise is the timing chain tensioner that makes noise until oil pressure builds up. However, the...
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4.3
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Subaru Of America Car Repair
#1110335
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When I agreed to purchase my certified used 2014 Forester, the deal breaker was to get all fluids, belts, brakes, and tires replaced even though the car had only 22, 600 miles on it. Yesterday, after an oil change, I was informed that my rear brakes are down to 6mm and...
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4.4
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Subaru Of America Car Repair
I liked
  • Customer first attitude
#1104485
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This is my third Subaru, all serviced at the same dealer. In March of 2015 after a snowstorm and freezing temps, it sounded like ice was sliding across roof while driving, checked, found no ice on roof. After temps reached above freezing, got in the car and found huge...
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Subaru Of America Car Repair
#1098724
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About 10 weeks ago, I went to Wakefield Subaru due to my blue tooth not working in my 2016 Crosstrek. I received a call at about 11 AM to let me know they had to order a new radio and it would take 2 weeks. I work close by, so I walked over to get the car. It suddenly...
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1.0
Product
Subaru Of America Car Repair
#1077409
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2016 subaru crosstrek only 20k miles. My car has been at the dealership for a month now. It is an insurance claim for it to be fixed and i have told them numerous times they need to send my insurance a supplemental and yet they still have not and call me leaving rude...
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Anonymous
Anonymous

customer service are rude needs , specially if there are talking to people with accent.i owned 2014 and 2017 subaru i think this will be my last purchase of this kind car br...

2.6
Product
Subaru Of America Car Repair
#1070856
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My Outback windshield glass cracks for no reason. Called dealer to get warranty repair but the earliest available appointment is 8 days later. Not feel safe to drive the car since the crack is about 1 foot long. Dealer refused my request to get earlier appointment. The...
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2.3
Product
Subaru Of America Car Repair
I didn't like
  • Customer service
#1018595
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Told they would give me a car and it would take all day to repair. called in the afternoon, said wasn't ready and takes 2 to 3 days. I called wed. at 3pm , they said oh it wont be ready fit takes 2 to 3 days. called Thursday, same response. I called Friday, Mark the...
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Product
Subaru Of America Car Repair
I liked
  • Subaru vehicles
I didn't like
  • Being told untrue statements at the dealer
#1006193
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Today, I took my car into Clay Subaru. I showed the service writer the burn marks on the engine harness and he got the foreman to inspected the burn marks. I asked the foreman if that was the secondary air pump and he said,"yes." I show him the burn marks on the...
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Product
Subaru Of America Car Repair
#990400
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