Subaru Of America Car Repair Reviews

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Our 2013 Subaru Outback started making a whirring noise two months ago, slight at first then louder. We live 120 miles from the dealer. We've had oil changes in our local garage. We priced a replacement CVT from the local shop for around $2800 for a remanufactured part. After driving to Subaru dealer for diagnostic (weren't sure what it was) they assured us it was the wheel bearing. Turned out it was the CVT. They quoted us $7000 for the...
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  • Liked car until expensive reair
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  • Dealerships
#947954
Took it to Herb Gordon Subaru to repair. They had the car all day and ran every test and could not find anything wrong. Of course I was paying per hour. I called Subaru and they would not help and said I have to take it to Subaru and I told them I just did and they could not find the problem. I called the dealer and they said we can fix it and to bring it in and I replied, it was just there and you had it all day and could not repair it? I...
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SEPTEMBER 20, 2016 AT 6:11 PM Subaru makes great cars but their car repair and service depts don't seem to understand customer service. I took my 2007 Outback in for an airbag recall. This was after several letters/emails from Subaru telling me about the recall but also telling me each time that the replacement airbags were not yet available. Finally I called my local (Santa Fe, New Mexico) Subaru dealer and they said come on in. I had my...
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A couple of months ago we took our 2009 Subaru Impreza in for a loud hum coming from the wheels. Instead of trying to find the problem they sold us 4 new tires and an alignment for $700.00+ dollars. When my wife went to drop the car off she asked them if they could give her a ride they simply said no so my wife had to stay there while the work was done. The next day we picked up the car the humming noise was still there and as loud as ever. So...
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Subaru Of America Car Repair Review from Brooklyn, New York
My car was serviced at a Riverhead Bay motors in Riverhead, NY. 1- My registration sticker was removed on accident because I was told they could've thought my car was a trade in. 2- the mechanic that worked on my car was negligent and broke pieces of my car. 3- my air conditioning dial will now not go all the way to cold. Worst costumer service they don't care about your car at all. .
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Before taking our car in for a repair from our local Subaru dealership, we called for a quote on that repair. We were given the labor cost for the repair from the service department, then transferred to the parts department to get the cost of the parts. When we picked up the car, we found that the Service department charged 35 percent more than that same dealership parts department charges and what is shown on the internet, which confirmed the...
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After 3 weeks.2700 dollars In parts and labor. My problem was still not fixed. From day 1 I told the tech and service manager to please check my hill hold. And they assured me I didn't have one on my vehicle. Now after all this I argued with the tech and he kept saying I didn't and there's a button for it.(there isn't. It's just a feature) and call the service manager to check it like they said they would on day 1. And guess what? I do have it...
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Subaru Of America Car Repair Review

#937577
My subaru tribeca has a recall on the hood latch. I took it to Romain in Evansville indiana in august. My car is not fixed and Roman is not returning my calls. Can someone please help?
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Subaru Of America Car Repair Review

#901593
1.0
Poor customer service when i took my car in to have the annoying wind sound from my window fixed. Treated like i was ***. Told there was no problem. Service advisor VERY RUDE!!! Window still not fixed.
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Subaru Of America Car Repair Review

#831325
Car has been in shop for a week still not fixed has a p0018 code they replaced sensor still no fix i work on cars for a living it has something to do with hydraulic cam timing not sensors car only has 13000 miles please call 607 333 4734
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