Manufacturer: Subaru Of America Category: Repair Clear all filters (15 of 15 reviews match)
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2016 subaru crosstrek only 20k miles. My car has been at the dealership for a month now. It is an insurance claim for it to be fixed and i have told them numerous times they need to send my insurance a supplemental and yet they still have not and call me leaving rude...
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Anonymous
Anonymous

customer service are rude needs , specially if there are talking to people with accent.i owned 2014 and 2017 subaru i think this will be my last purchase of this kind car br...

2.6
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Subaru Of America Car Repair
#1070856
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My Outback windshield glass cracks for no reason. Called dealer to get warranty repair but the earliest available appointment is 8 days later. Not feel safe to drive the car since the crack is about 1 foot long. Dealer refused my request to get earlier appointment. The...
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2.3
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Subaru Of America Car Repair
I didn't like
  • Customer service
#1018595
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Told they would give me a car and it would take all day to repair. called in the afternoon, said wasn't ready and takes 2 to 3 days. I called wed. at 3pm , they said oh it wont be ready fit takes 2 to 3 days. called Thursday, same response. I called Friday, Mark the...
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Subaru Of America Car Repair
I liked
  • Subaru vehicles
I didn't like
  • Being told untrue statements at the dealer
#1006193
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Subaru Of America Car Repair Review

#955566
I had a recall for my 2010 windshield wiper motor so I took it to Subaru of Glendale where I always go. I have been waiting 2 hours and my car was just parked and no one even started working on it. The person, Harry moronyan, kept telling me that they were working on it. He was lying through his teeth. I am still waiting.
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Subaru Of America Car Repair Review

#937577
My subaru tribeca has a recall on the hood latch. I took it to Romain in Evansville indiana in august. My car is not fixed and Roman is not returning my calls. Can someone please help?
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Subaru Of America Car Repair Review

#901593
1.0
Poor customer service when i took my car in to have the annoying wind sound from my window fixed. Treated like i was ***. Told there was no problem. Service advisor VERY RUDE!!! Window still not fixed.
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Subaru Of America Car Repair Review

#831325
Car has been in shop for a week still not fixed has a p0018 code they replaced sensor still no fix i work on cars for a living it has something to do with hydraulic cam timing not sensors car only has 13000 miles please call 607 333 4734
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Today, I took my car into Clay Subaru. I showed the service writer the burn marks on the engine harness and he got the foreman to inspected the burn marks. I asked the foreman if that was the secondary air pump and he said,"yes." I show him the burn marks on the...
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Subaru Of America Car Repair
#990400
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Our 2013 Subaru Outback started making a whirring noise two months ago, slight at first then louder. We live 120 miles from the dealer. We've had oil changes in our local garage. We priced a replacement CVT from the local shop for around $2800 for a remanufactured part.
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Subaru Of America Rudyard, Montana
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Subaru Of America Car Repair
I liked
  • Liked car until expensive reair
I didn't like
  • Dealerships
#947954
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Took it to Herb Gordon Subaru to repair. They had the car all day and ran every test and could not find anything wrong. Of course I was paying per hour. I called Subaru and they would not help and said I have to take it to Subaru and I told them I just did and they...
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Subaru Of America Car Repair
#944273
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SEPTEMBER 20, 2016 AT 6:11 PM Subaru makes great cars but their car repair and service depts don't seem to understand customer service. I took my 2007 Outback in for an airbag recall. This was after several letters/emails from Subaru telling me about the recall but...
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Subaru Of America Car Repair
#922677
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A couple of months ago we took our 2009 Subaru Impreza in for a loud hum coming from the wheels. Instead of trying to find the problem they sold us 4 new tires and an alignment for $700.00+ dollars. When my wife went to drop the car off she asked them if they could...
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Subaru Of America Car Repair
#897617
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Subaru Of America Car Repair Review from Brooklyn, New York
My car was serviced at a Riverhead Bay motors in Riverhead, NY. 1- My registration sticker was removed on accident because I was told they could've thought my car was a trade in. 2- the mechanic that worked on my car was negligent and broke pieces of my car. 3- my air...
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Subaru Of America Car Repair
#897460
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Before taking our car in for a repair from our local Subaru dealership, we called for a quote on that repair. We were given the labor cost for the repair from the service department, then transferred to the parts department to get the cost of the parts. When we picked...
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Subaru Of America Car Repair
#891140
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