Product: Subaru Of America Car Repair Rating: 1 Star Clear all filters (8 of 39 reviews match)
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1.0
Details
Misdiagnosed a problem on my air conditioning. Said it was a compressor, sold me a new compressor. Air conditioner still didn’t work. After cost of $900.00 I brought it back and they disregarded me said it was working, but only sometimes just like before. I brought it...
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1 comment
Anonymous
#1720731

You probably need both and the condenser. If you lose a compressor it is often advised to replace most of the system this includes the Expansion valve, and Condenser.

With a failed compressor you run into what is called black death. If both the expansion valve and compressor go it is highly likely the condenser has a black goo in it from the lubricant used inside the compressor.

Review
#1597501 Review #1597501 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Pros
  • Owned 4 subarus
Cons
  • Frequently needs repair
  • Poor customer service
  • Worst customer service ever
Reason of review
Poor customer service
Loss
$900
Preferred solution
Price reduction
1.0
Details
Subaru Of America - Refused refund for incomplete service
We believe the original repair was a bait-and-switch or at least done in bad faith. A refund seems reasonable but even escalating to Subaru of America did not help; they sided with the dealer service center and would not refund our $190. In principle, this is very...
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Review
#1562295 Review #1562295 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Pros
  • All wheel drive
Cons
  • Customer service
  • Customer experience
  • Product reliability
Reason of review
Poor customer service
Loss
$195
Preferred solution
Full refund
Tags
  • dishonest
  • Communications bad
  • Subaru dealer
  • customer experience
  • Poor Service
  • Dealer Service
1.0
Details
This car was purchased used for my teenage daughter with expectation that subaru is the safest car. Within months of the purchase the break line leaked and no brakes. My daughter spent all of her hard earned money to get them fixed. Within days we saw a recall on the...
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Review
#1387239 Review #1387239 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Cons
  • To many recalls and no compassion
Reason of review
Poor customer service
Preferred solution
Full refund

Subaru Of America in Fullerton, California - Disconnected call

1.0
Details
Call got disconnected. Dealership holding car and dont agree to charges
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Review
#1379460 Review #1379460 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Reason of review
Problems with payment
1.0
Details
y first visit to the mid Hudson Subaru service department was for a ticking engine noise. My car sounds as if it were a deisel truck. The idle is extremely loud. The Subaru technician told me that noise "will go away at 3,000 miles when the computers sync up." - The...
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Review
#1368065 Review #1368065 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Reason of review
Bad quality
Preferred solution
Full refund
1.4
Details
Subaru Of America - Negligence of car service
Subaru Of America - Negligence of car service
Friday 2/9/2018 I went to drop off my car because of the howling noise that I hear when I start up in the morning and also I’m due for oil change. I was st work the next day and said car is ready and told me about the recommendations. I asked my mom and dad to pick it...
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Review
#1187546 Review #1187546 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Reason of review
Bad quality
1.0
Details
About 10 weeks ago, I went to Wakefield Subaru due to my blue tooth not working in my 2016 Crosstrek. I received a call at about 11 AM to let me know they had to order a new radio and it would take 2 weeks. I work close by, so I walked over to get the car. It suddenly...
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Review
#1077409 Review #1077409 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Subaru Of America Car Repair Review

1.0
Details
Poor customer service when i took my car in to have the annoying wind sound from my window fixed. Treated like i was ***. Told there was no problem. Service advisor VERY RUDE!!! Window still not fixed.
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Review
#901593 Review #901593 is a subjective opinion of poster.
Service
Subaru Of America Car Repair
Reason of review
Poor customer service

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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