Product: Subaru Of America Car Warranty Clear all filters (5 of 5 reviews match)
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Subaru Of America - Subaru won't repair defective paint job
I purchased a 2017 Outback new in August 2016. It is now June 2019 - 34 months into my warranty. To date, the car has had the following defects: 1) battery died at 30 months, which WAS covered under the special battery warranty 2) Front passenger widow no longer...
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Review
#1552836 Review #1552836 is a subjective opinion of poster.
Product
Subaru Of America Car Warranty
Reason of review
Warranty issue
We were told we had a 1mo. 1000 mile warranty on the 2006 Baja we bought and when I sent a text to the salesman Bob Levonowicz at Gustman Subaru of Appleton Wis. with the list of things that I would like fixed he said that quite a list and never said anything about...
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1 comment
RitzyFieldSpaniel569
#1677561

So, you bought a 13 year old automobile and expect to be treated as if you purchased a brand new car. A car that old is almost always sold "as is".

If you bought that Baja from a private seller, would you have the same expectations? I should think not.

Review
#1519710 Review #1519710 is a subjective opinion of poster.
Product
Subaru Of America Car Warranty
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Subaru Of America - Windshield cracked while driving

Update by user Apr 10, 2018

No updates

Original review posted by user Apr 09, 2018

There was no car in front of me and I did not notice any impacts prior to the windshield cracking. I stopped at a gas station to take the attached pictures. I noticed that there was a chip in the windshield right under the passengers windshield wiper where the blade...
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1 comment
Anonymous
#1690083

Same problem for my 2018 Forester. The windshield crack “spontaneously" appears at the base of the windshield near EyeSight and there is no any impact mark on the windshield

Review
#1230195 Review #1230195 is a subjective opinion of poster.
Product
Subaru Of America Car Warranty
Reason of review
Poor customer service
Loss
$700
Preferred solution
Let the company propose a solution

Subaru Of America - Bill Rapp Subaru Syracuse N Y

4.0
Details
This dealer is very deceptive in their sales practices. They showed us a warranty package and told us the platinum included everything with the price shown of $1690, but in reality they slipped it to us for $3900. The way they worked it was during the closing they just asked do you want this and do you want that never telling us that these were all extra charges. I didn't sit in on the final sale because my back hurt to much, but the next morning I reviewed the figures and you dealer told me tough ***. When I asked my stepdaughter about the figure she said she asked them about that and they just blew her of and pushed my wife to sign so they sold us a car for $28,000 that books for $18,000 2014 Forester These type dearler give you all a black eye and should be reprimanded. I would like to think you should help us, we are on SS and my wife is so depressed she can't sleep.
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Review
#933123 Review #933123 is a subjective opinion of poster.
Product
Subaru Of America Car Warranty
Cons
  • Disrespectful and dishonorable sales manager rob
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Price reduction
Furthermore, it only covers certain areas on the car where the metal is not reinforced, where the dent is easy to get to, and they don't cover bumpers. I found out that this dealership has renamed the policy to "Paintless Dent Repair" so they corrected their...
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Review
#858906 Review #858906 is a subjective opinion of poster.
Product
Subaru Of America Car Warranty
Reason of review
Warranty issue
Loss
$511
Preferred solution
Deliver product or service ordered
Tags
  • Dealer Lied

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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