Product: Subaru Of America Customer Care Clear all filters (0 of 36 reviews match)
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Subaru Of America - Bad customer service with Type RA

Bought the type RA, was promised a list of exclusive parts. Hardly any parts are exclusive. We emailed multiple people from Subaru of America over a 3-5 month period and no action was taken. Please read attached PDF. http://type-ra.info/petition/
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
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Subaru Of America Customer Care
#1431306
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I keep getting calls from extended warranty services. The only way ive gotten them to stop in the past is to complain to you. Please look up my history. The last time I left my phone number for a call back. No one returned my call, but the calls ended. They have...
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Subaru Of America Customer Care
#1408374
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My wife took our 10 year old Forester in to the local dealership for an oil change. The bill included an ominous warning that there was a head-gasket leak that would require over $4,000 to repair. This vehicle has none of the signs of a head gasket leak; no fouled...
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h.kitchener
h.kitchener

Don't get so "bent out of shape" over this. Some guy named Larry at the dealership tasked with changing the oil thought there might be a problem; he called Shemp over to look ...

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Subaru Of America Customer Care
#1403994
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@ Mike Shaw Subaru , Tried to lease an Impreza with my nephew -- Deal was not super easy ( this was on us as he is new to Colorado and his mother in Washington would have to co-sign). That aside the negociation went very well both sides were happy . My Sister's credit...
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Subaru Of America Customer Care
#1403848
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Tried calling them multiple times today to get an appointment set up for having a remote starter installed on my 2018 Forester. The first time I called someone picked up the phone but didn't say anything and just hung up after a few seconds. The second time I called it...
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3.4
Product
Subaru Of America Customer Care
I liked
  • Auto all wheel drive
I didn't like
  • Poor customer service
#1399663
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I HAD NO IDEA OF WHAT IS GOING YOU WITH THE JARGON FILLED COMPLEXITY CALLED A SERVICE LINE FOR SOMETHING. ALL THERE IS ARE LEGAL RULES! HOW ABOUT SOMETHING AN 80 YEAR OLD CAN UNDERSTAND. YOU GUYS HAVE LIFTED OFF TO ANOTHER WORLD WITH ALL THIS DIGITAL CALL HERE CALL...
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Subaru Of America Customer Care
#1391212
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Eyesight part back order going on 60 days for my 2016 Outback. I have no speed control,lane change assist,etc for my $3000 EYesight investment. Part ordered 9/20. VDC module # 27596AL03A. They want me to trade in with this kind of service? The issue here is they have a...
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2.7
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Subaru Of America Customer Care
#1389061
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Norwalk, CT sold a car fro under my nose.. I'm so upset, This was for my 16 year old son. I waited 3 hours for an approval on a vehicle that I was interested in and was told I couldn't get a loan for a less expensive car.yesterday 9/29/2018. they did a approval for a...
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Subaru Of America Customer Care
I didn't like
  • Sneaky
  • Lied about price of car
  • Customer service representative
#1369764
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Yesterday I received a package from Subaru Customer Retailer Services that included a Roadside Emergency Kit and a nice insulated drinking mug. Thank you very much...I hope I never need the kit, but it's nice to know I have one if the need arises. I think I told...
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Subaru Of America Customer Care
#1356244
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Subaru Of America - Issues with Subaru service center

Put a band aid on some serious issues, and have not followed up with several other issues that were supposed to have been fixed. This is going on a month now, still no resolve.
2.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Subaru Of America Customer Care
#1352364
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