Product: Subaru Of America Oil Change Clear all filters (30 of 30 reviews match)
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Subaru Of America in Fort Myers, Florida - Complain about Dealership

4.0
Details
They sent voucher to cover issues so that we could get our service done at another dealership.
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Review
#1590640 Review #1590640 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Unable to reschedule an OIL CHANGE for 1 week due to they were Remodeling another franchise they own so they had to service the other franchise cars at the same time not a GOOD CUSTOMER EXPERIENCE hope they make millions putting MONEY before the customer
Loss
$250
Preferred solution
Let the company propose a solution

Subaru Of America in San Bernardino, California - Issues with Subaru service center

1.0
Details
Just purchased a wrx went for my first oil change plug was left loose oil all over drive way went today for second oil chAnge they left the fill cap on top of battery I drove off oil all over my brand new engine
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Review
#1569781 Review #1569781 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Cons
  • Customer service representative
  • Service
  • Extensive property damages
Reason of review
Poor customer service
Loss
$400
Preferred solution
Let the company propose a solution
Tags
  • Did Not Tighten Fill Cap
Hi, I bought my Subaru Outback at Subaru in West Madison, WI. I love my car but the service is a constant cause of frustration. When they started their "service" lane you couldn't schedule an oil change anymore. I went there three times now, just to find that the wait...
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Review
#1564007 Review #1564007 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Express lane takes 3 hours
3.1
Details
AT THE CLAY SUBARU DEALERSHIP IN NORWOOD,MA. I HAD AN OIL AND OIL FILTER CHANGE ALONG WITH A TIRE ROTATION. I WAS CHARGED $ 137 AND CHANGE. I FIND THIS AN OUTRAGEOUS CHARGE.I BUY NEW CARS EVERY YEAR AND HAVE NEVER BEEN CHARGED MORE THAN $ 70.00 FOR THE SAME SERVICE. I...
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1 comment
Anonymous
#1549107

Ya, walked away from buying at Clay …. they send in the masses to avoid ...

Review
#1336353 Review #1336353 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Pricing issue
Loss
$65
Preferred solution
Let the company propose a solution
I took my 2018 Subaru Crosstrek into my local dealership for my first oil change. After waiting over 2 hours the service writer told me that my car came from the factory with a “double gasket” in the oil filter and the mechanic didn’t realize it! He put the cap back on...
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Review
#1449728 Review #1449728 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Poor customer service

Subaru Of America in American Fork, Utah - Long wait on hold

4.6
Details
Wrong oil in my Outback. Oil plug wsss loose...only one thread holding it on. Coolant was left empty...at Doug Smith Subaru American Fork, Utah
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Review
#1389464 Review #1389464 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Poor customer service
2.2
Details
I am continually disappointed with my Subaru durability. I own a 2012 legacy, have been the only owner and have it serviced at a dealer, the same dealer since the day i bought it, thinking this was a good idea and would help it last longer. Often they are fixing one...
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Review
#1287588 Review #1287588 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Pros
  • Service sometimes
Cons
  • Having to complain to get any service
  • It is dumb when they break a part
  • Car is still in the shop and i get a followup call
Reason of review
Bad quality
Loss
$371
Preferred solution
Full refund
1.0
Details
I’ve owned two Subaru Outbacks, and though I love the car itself, I’ve had significant issue in quality on both cars. Both were known issues that affected vehicles of surrounding years, but “not my year”. I replaced head gaskets on my 2008 at a very young age, and now...
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Review
#1240855 Review #1240855 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Bad quality
When I bought my car from a Subaru Of America Retailer in New York, they offered a Oil change plan . after using it for 3 times , I went back to dealer and was told my oil change plan expired and I would have to pay for my oil change(less than 18K miles) . I did NOT...
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Review
#1286153 Review #1286153 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Poor customer service

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Reviews

  1. 112 reviews
  2. 93 reviews
  3. 75 reviews
  4. 54 reviews
  5. 30 reviews
Subaru Of America reviews
1.0
Details
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Subaru Of America - Oil Change Review from Schenectady, New York
Worst customer service I have ever received from such a large company. I would recommend people steer clear of Subaru as they have many problems with their vehicles such as oil consumption problems along with ringland failure with their 2008-2014 Sti and wrx models yet...
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Review
#757827 Review #757827 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Poor customer service