Product: Subaru Of America Oil Change Rating: 4 Stars Clear all filters (3 of 30 reviews match)
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Subaru Of America in Fort Myers, Florida - Complain about Dealership

4.0
Details
They sent voucher to cover issues so that we could get our service done at another dealership.
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Review
#1590640 Review #1590640 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Unable to reschedule an OIL CHANGE for 1 week due to they were Remodeling another franchise they own so they had to service the other franchise cars at the same time not a GOOD CUSTOMER EXPERIENCE hope they make millions putting MONEY before the customer
Loss
$250
Preferred solution
Let the company propose a solution
3.7
Details
Hello, My name is Frank, a resident of PA (car purchased in Trenton, NJ) and I have had more problems with my 2005 sti than I would like to admit. I drove it off the lot less than ten years and 96K miles ago and now my second motor, installed by Subaru not even 5 years...
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Review
#564165 Review #564165 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Damaged or defective
Loss
$6000
Preferred solution
Let the company propose a solution
Tags
  • 2005 Subaru Impreza Wrx Sti

Subaru Of America in Bronx, New York - Poor customer service

4.2
Details
brought my 2013 imprezza back to milea Subaru in the Bronx for 7500 mile service with oil change. I was told it would take 1 1/2 to 2 hours. I said fine and went to the local diner. To kill some more time, I went over to the showroom to look at the new model and I had a question for the sales person. He barely looked up at me, mumbled an answer and went back to playing games on his cellphone. The 1 1/2 to 2 hours ended up taking 4 hours. The service manager was a nice guy but I was told several times how they are almost finished. 4 hours? That's crazy. I decided that I will never buy another car or use the service department from that dealer. I do however love the car.
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Review
#546730 Review #546730 is a subjective opinion of poster.
Service
Subaru Of America Oil Change
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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