Product: Subaru Of America Roadside Assistance Clear all filters (0 of 13 reviews match)
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I've called for assistance & both times no one showed up. First time, my car wouldn't start while I was parked in the DMV lot. When I called for assistance, I explained exactly where I was parked in the lot. After an hour, no assistance so I called again....
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Subaru Of America Roadside Assistance
#1307459
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Subaru Roadside DisService - Don't cancel your AAA On 04/26/2018 I left work at 3 pm and my 2017 Subaru Impreza with 18,000 wouldn't start. Clicked, wouldn't start. I had cancelled my AAA I had for years when I got this new car so I pulled out my Subaru Road Service...
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Anonymous
DLSews

OMG, I hope that doesn't happen to me when I am in an accident!!!

1.0
Stanardsville, Virginia
Product
Subaru Of America Roadside Assistance
I didn't like
  • Customer service relating to recall
#1243195
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I called at 415pm for assistance. I had a flat tire. They said the wait would be 50 minutes. I called again at 515pm and was told it would be 13 minutes. I called again at 540 and was told they didnt know what was going on and did I want to cancel the service and call...
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Subaru Of America Roadside Assistance
#1240676
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On Apr. 24 called Subaru roadside assistance, 11:18 received their text saying towing company will arrive in 90 min., It didn't show up. Cancelled it n got another towing company saying will arrive in 60 min., again didn't show up, waited 4 hours for nothing.
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2.2
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Subaru Of America Roadside Assistance
#1240381
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I called Subaru Roadside Assistance for a jump for the first time in 20 years/4 Subarus. I was told at 3:30pm I would receive help at 4:20pm (I was inside the city limits of a major metropolitan area). I received several additional texts from the group Subaru contracts...
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Subaru Of America Roadside Assistance
#1235822
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Called roadside assistance for what appeared to me to be a dead battery.I turned the key & nothing happened. After a long wait, the assistant showed up, & hooked up his battery charger. After 2 minutes he said the problem wasn't the battery. He packed up his equipment...
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1.0
Product
Subaru Of America Roadside Assistance
I didn't like
  • Roadside assistance
#1214351
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On Thursday, March 8th, at 04:30 in the a.m., my car automatically lock while it was running.I couldn’t get back in to the house. My bag was in the locked, running car. I did have my cell phone in my pocket. I tried to communicate with starlink via live chat to...
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Anonymous
Eileen Moran

I still don’t know what to do if I need my car unlocked remotely. I requested a new key, covered under portfolio contract. I left voicemails and responded to emails. Never add...

2.9
Product
Subaru Of America Roadside Assistance
#1211299
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picking up my son from school at 3pm, battery dies.I immediately call our local dealership service dept to confirm I can bring the car to them if necessary. That takes a good 10+ mins, then I call Subaru roadside service. They say an hour, which would have had them...
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Anonymous
Luann Loughlin

Called Road Side Assistance- got a text stating 60 minutes! Then another increasing it to 90 minutes! Then another increasing it another 30 minutes! Called they said heavy tra...

3.2
Product
Subaru Of America Roadside Assistance
I liked
  • Features of outback
#1171444
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I wanted to make a formal complaint regarding the situation below so I called the Subaru number but after 20 min on hold and the roadside guy finally showing up- I gave up.I did email them so we will see what happens. Today I had my first problem with the car which was...
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4.1
Product
Subaru Of America Roadside Assistance
I liked
  • I love the service at the stamford location
I didn't like
  • Roadside assistance service
#1090912
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I had a flat tire.I called the subaru roadside service. they told me my service had expired and it would cost $60 + to have someone come out. I said ok. I gave them my credit card. I was sent a text saying someone would be there by 5:16 pm. I called at 4:18 pm. No one...
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Product
Subaru Of America Roadside Assistance
#1088198
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