Product: Subaru Of America Roadside Assistance Clear all filters (0 of 17 reviews match)
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Subaru Of America - Can’t even get through to someone

I locked keys in my car and called the roadside assistance. Their menu on the phone is so extensive and all I kept pressing were options. I tried so many times and gave up and called Geico, who were fast and prompt. I would probably still be trying to convey with someone by the time my situation was sorted. Don’t waste your times Nd money with it!
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Subaru Of America Roadside Assistance
#1414875
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Subaru Of America - They say service within a hour

I have been waiting nearly 2 and 1/2 hours and still no service. This is my last Subaru after 3 subaru and 18 years
1.0
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Customer service
Product or Service Quality
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Warranty
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Subaru Of America Roadside Assistance
#1414481
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Subaru Of America - They’re there for the money

I have roadside assistance and was told it would be $87 to take it less than a mile to a local place that could replace my battery or free to take it TWENTY EIGHT miles to a Subaru dealership. They are not here to assist. They are here to take your money. Worthless service. Subaru shouldn’t even offer it.
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Subaru Of America Roadside Assistance
#1412361
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Purchased new 2018 Touring model of the Outback, 3.6. in February 2018. Top of the line, also top leader in failures, in my opinion. Wouldn't start, then battery imploded and leaked fluid leaving me stranded without power, AC failed, BLS light replaced, back windows...
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2.5
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Subaru Of America Roadside Assistance
I liked
  • Salesman that helped me with the car
#1365229
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I've called for assistance & both times no one showed up. First time, my car wouldn't start while I was parked in the DMV lot. When I called for assistance, I explained exactly where I was parked in the lot. After an hour, no assistance so I called again....
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Subaru Of America Roadside Assistance
#1307459
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Subaru Roadside DisService - Don't cancel your AAA On 04/26/2018 I left work at 3 pm and my 2017 Subaru Impreza with 18,000 wouldn't start. Clicked, wouldn't start. I had cancelled my AAA I had for years when I got this new car so I pulled out my Subaru Road Service...
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Anonymous
DLSews

OMG, I hope that doesn't happen to me when I am in an accident!!!

1.0
Stanardsville,Virginia
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Subaru Of America Roadside Assistance
I didn't like
  • Customer service relating to recall
#1243195
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I called at 415pm for assistance. I had a flat tire. They said the wait would be 50 minutes. I called again at 515pm and was told it would be 13 minutes. I called again at 540 and was told they didnt know what was going on and did I want to cancel the service and call...
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Subaru Of America Roadside Assistance
#1240676
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On Apr. 24 called Subaru roadside assistance, 11:18 received their text saying towing company will arrive in 90 min., It didn't show up. Cancelled it n got another towing company saying will arrive in 60 min., again didn't show up, waited 4 hours for nothing.
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2.4
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Subaru Of America Roadside Assistance
#1240381
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I called Subaru Roadside Assistance for a jump for the first time in 20 years/4 Subarus. I was told at 3:30pm I would receive help at 4:20pm (I was inside the city limits of a major metropolitan area). I received several additional texts from the group Subaru contracts...
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Subaru Of America Roadside Assistance
#1235822
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Called roadside assistance for what appeared to me to be a dead battery.I turned the key & nothing happened. After a long wait, the assistant showed up, & hooked up his battery charger. After 2 minutes he said the problem wasn't the battery. He packed up his equipment...
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1.0
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Subaru Of America Roadside Assistance
I didn't like
  • Roadside assistance
#1214351
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