Product: Subaru Of America Roadside Assistance Rating: 4 Stars Clear all filters (3 of 36 reviews match)
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Product:
Rating:
3.6
Details
I’ve been sitting here for 1.5 hours thinking that Subaru roadside assistance was on their way to help me with my flat tire. I called to check on the wait time and was told there was no record of my request. There was no indication that anything went wrong during my...
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1 comment
Anonymous
#1646487

I have personally experienced this my self and was very irritated about the situation. However I missed a day pay and no return phone call they were unable to pick it up at my residence.Type your message here

Review
#1394903 Review #1394903 is a subjective opinion of poster.
Product
Subaru Of America Roadside Assistance
Reason of review
Order processing issue

Subaru Of America - Waiting too long for a provider

4.1
Details
Called roadside assistance because i had a flat tire and stripped lug nut after waiting 3 hrs i called back and they told me the tow truck canceled!! Then after 2 hrs i was told theres a eta for 3 hrs on a tow truck then asked if i wanted to wait till the next day for a tow...um no i need it towed right away to a dealership like what in the *** is wrong with these providers!!
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Review
#1358169 Review #1358169 is a subjective opinion of poster.
Product
Subaru Of America Roadside Assistance
Reason of review
Poor customer service
4.1
Details
I wanted to make a formal complaint regarding the situation below so I called the Subaru number but after 20 min on hold and the roadside guy finally showing up- I gave up.I did email them so we will see what happens. Today I had my first problem with the car which was...
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Review
#1090912 Review #1090912 is a subjective opinion of poster.
Product
Subaru Of America Roadside Assistance
Pros
  • I love the service at the stamford location
Cons
  • Roadside assistance service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Communications bad
  • Poor Service

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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