Product: Subaru Of America Warranty Clear all filters (16 of 16 reviews match)
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Subaru Of America - Reimbursement for parking break warranty

Letter received to fill out on line form and to go to web site. I go to websitr and it seems does not exists. I call explain I get told that this has been heard before. I get switched to someone else and receive a call back. I get asked to send info to customerservice@ subaru.com. I have done that and email has gotten oocked back. I am oy trying to receive mo ey back that subaru told me I am owed. Please help!
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Review
#1668339 Review #1668339 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Pros
  • Good service at ny dealer
Reason of review
Warranty issue
Loss
$800
Preferred solution
Full refund
2.2
Details
Good Morning on 1/30/2019, I took my 2012 Impreza to Bel Air Subaru located at 1317 Bel Air Rd., Bel Air MD 21014 for the warranty recall, I also asked that the front tires be checked because they kept losing air. A couple of days after I took my car to Bel Air Subaru,...
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Review
#1467060 Review #1467060 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Cons
  • Service
Reason of review
Bad quality
Loss
$1000
Preferred solution
Full refund
1.6
Details
I bought a 2018 Crosstrek in January 2018, that had been ordered for a couple who returned it to the dealer. Dealer told me their reason was it was uncomfortable. I bought it from the dealer as a certified pre owned with 1537 miles on odometer. 4 weeks later when I...
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Review
#1401160 Review #1401160 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Cons
  • This website either
Reason of review
I should be able to check all applicable boxes, not have to select one:(
Loss
$2000
Preferred solution
Let the company propose a solution
2.2
Details
Worst Warranty Service among any brand - Made In America Cars. If the price is low compared to other brands with similar features, then Subaru also making fun of customer giving them car made of plastics and fiber. Interior of the cars are so cheap plastic material, I...
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Review
#1410994 Review #1410994 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Pros
  • Symmetrical awd
Cons
  • Disrespectful and dishonorable sales manager rob
  • Customer service relating to recall
  • Warranty service is worst
Reason of review
Poor customer service
Loss
$38000
Preferred solution
Deliver product or service ordered
Tags
  • Worst Warranty Service

Subaru Of America - Service

I was told if I did not get tires roated at dealer ship would cancel my warranty on my 2018 outback
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Review
#1486331 Review #1486331 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Pros
  • Outback
Reason of review
Warranty issue
1.0
Details
Brought my vehicle In to be serviced today only to find out that there is an issue that they offered an extended warranty that we were never contacted about. No calls, no emails, no letters to let us know that we may or may have a transmission problem and that we may...
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Review
#1379191 Review #1379191 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Reason of review
Poor customer service
1.0
Details
I helped my son purchase a brand new Subaru WRX as I wanted a dependable vehicle based on his commute for work. Just after purchasing a brand new WRX, my son complained of shifting issues and subsequently resulted in Subaru replacing the clutch and rear differential....
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Review
#1278311 Review #1278311 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Cons
  • Failure to stand by warranty
  • Subaru customer service
Reason of review
Warranty issue
Loss
$10000
Preferred solution
Let the company propose a solution
I spoke to someone, wish I had her name (too trusting) on Thursday 08/23 2018. Requested a copy of a certificate stating I have Starlink to save money on my car insurance. I was told it would pay for itself with the saving on car insurance. She stated she would send...
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Review
#1338498 Review #1338498 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
As warranty period come to a close on July 31, 2018 Subaru is denying the issue with my transmission is covered under the externded warranty. They are become well know for the “get it beyond the warranty period” tactics to not have to cover known issues. That really...
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1 comment
Anonymous
#1527436

I’m dealing with the same issue. I just paid $6000 to have motor rebuilt two months ago.

Now trans is out and they are trying to get out of warranty. I’m filing complaints with BBB and FTC if they don’t cover this.

I will never buy Subaru again. How they got out of a recall on CVT is beyond me.

Review
#1314615 Review #1314615 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Reason of review
Warranty issue

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Reviews

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  5. 30 reviews
Subaru Of America reviews
After buying a 2017 Legacy, from a distant dealer, as we have no local one, we discovered that we HAVE TO GET OIL CHANGES DONE BY THE DEALER, or buy filters (Made by Fram) exclusively from subaru dealers, or subaru will void our warranty.subaru will not divulge the...
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2 comments
Anonymous
#1373442

Read your warranty pamphlet it states that warranty cannot be denied if you do your own work or go to a 3rd party. Keep documents is all they ask.

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Review
#1045944 Review #1045944 is a subjective opinion of poster.
Product
Subaru Of America Warranty
Reason of review
Poor customer service
Loss
$26000
Preferred solution
Let the company propose a solution