I driven Subarus for years--on on my sixth. Since I'm getting older I opted to enroll in the Roadside Assistance Plus Program.
Never again! I've spent more than an hour today going through multiple menus only to be put on hold. So a tried the "contact us" feature on the website. I entered in all the data and hit send.
Didn't send. Tried two more times -- the "contact us" feature is inoperative.
What a waste of time and money. Zero stars.
Product or Service Mentioned: Subaru Of America Roadside Assistance.
Reason of review: Poor customer service.
Monetary Loss: $450.
Preferred solution: Have a senior manager contact me to resolve the issue and provide compensation by extending coverage..
Subaru Of America Pros: Vehicles.
Subaru Of America Cons: Soa customer service.