35 E Park Dr, Westampton, NJ 08060, USA
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My wife and I just purchased a 2019 Subaru ASCENT from Matt Slap Subaru of Newark, Delaware.

We just were notified that our trailer hitch for the ASCENT is not available and no one is sure when they will be arriving.

Why would you promote a vehicle with a strong towing capacity and not have the trailer hitch available?

We have a beautiful little teardrop camper just sitting there and cannot go anywhere with it as our new "towing vehicle" is ill equipped to handle the job.

Our previous vehicle was a 2016 Honda Odyssey which was a great car for hauling the family around but terrible in the snow and ice which we tend to get here in the Maryland and Delaware area.

Our original thought was to purchase a new Honda Pilot, but after researching the retail price points and the handling and performance of the Subaru Ascent, we were convinced that the Subaru was the right choice considering our driving conditions and what the vehicle will be utilized for.

Peter and Susan Hyslop

Elkton, Md


Product or Service Mentioned: 2019 Subaru Of America Ascent Car.

Reason of review: Not as described/ advertised.

Monetary Loss: $36000.

Preferred solution: Let the company propose a solution.

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