State: Utah City: Salt Lake City Clear all filters (4 of 807 reviews match)
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Subaru Of America in Salt Lake City, Utah - Horn and gas tank release

3.0
Details
I contacted about both issues as I had seen many who also are experiencing , but noticed no recall even on a safety issue such as a horn . This alarmed me as a new owner snd duggested That Subaru Of America does not truly care after car is sold if s small issue like this is not simply a recall when many are experiencing the same on their cars. Not sure I will buy another Subaru after noting this as the horn issue is happens to cars from 2012 to 2018 and it should not be, and the same for gas release . No response From the Company gives me an answer I believe - which is sad as I do like the car.
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Review
#1609064 Review #1609064 is a subjective opinion of poster.
Service
Subaru Of America Repair
Cons
  • Cost and customer service
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Let the company propose a solution

Subaru Of America in Salt Lake City, Utah - Rear Breaks issue

1.1
Details
I have a break issue and complained nearest suburu service center many times. It’s beeen more than an year I am facing break issue and technicians could not resolve my break issue till now. I am very much disappointed with your service. That’s why I am complaining here. And hoping my break issue will be resolved.
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Review
#1457564 Review #1457564 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Bad quality

Subaru Of America - Customer Care Review from Salt Lake City, Utah

2.5
Details
As other consumers of this brand of vehicle, I too had a horrific time regarding the phone customer service "team". I figure they have maybe 5 people to answer the phones of consumers based on wait times ( 30 min.+ wait time) Also, I don't appreciate being told by a customer service rep that has probably 5% automotive/mechanic training, that I'm wrong. ( mind you I'm a licensed mechanic by the FAA and certified auto mechanic ) What I'm being told I'm wrong about is that engines consume oil at a rate of one quart per 3500 miles. That may be true for a Continental IO550 but not a boxer 3.6R with 54,000 miles on it (2011) What a world we live in where customer service is no better than a bean burrito from - fill in your own food chain here -
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Review
#910044 Review #910044 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Poor customer service
Subaru Of America - 2015 Outback windshield
Subaru Of America - 2015 Outback windshield
My new Subaru with 4300 miles was sitting in the garage for two weeks while I was vacationing. The temperature during that time dropped into the single digits. After vacation, I popped into my barely used car and the front windshield had shatttered into no less than 6...
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Review
#760190 Review #760190 is a subjective opinion of poster.
Product
Subaru Of America Car
Reason of review
Bad quality

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

Subaru Of America Products and Services Reviews

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