State: Utah Product: Subaru Of America Customer Care Clear all filters (1 of 61 reviews match)
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Subaru Of America - Customer Care Review from Salt Lake City, Utah

2.5
Details
As other consumers of this brand of vehicle, I too had a horrific time regarding the phone customer service "team". I figure they have maybe 5 people to answer the phones of consumers based on wait times ( 30 min.+ wait time) Also, I don't appreciate being told by a customer service rep that has probably 5% automotive/mechanic training, that I'm wrong. ( mind you I'm a licensed mechanic by the FAA and certified auto mechanic ) What I'm being told I'm wrong about is that engines consume oil at a rate of one quart per 3500 miles. That may be true for a Continental IO550 but not a boxer 3.6R with 54,000 miles on it (2011) What a world we live in where customer service is no better than a bean burrito from - fill in your own food chain here -
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Review
#910044 Review #910044 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Poor customer service

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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