Subaru Of America Customer Care Reviews in Utah, USA
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Subaru Of America - Customer Care Review from Salt Lake City, Utah
As other consumers of this brand of vehicle, I too had a horrific time regarding the phone customer service "team". I figure they have maybe 5 people to answer the phones of consumers based on wait times ( 30 min.+ wait time) Also, I don't appreciate being told by a customer service rep that has probably 5% automotive/mechanic training, that I'm wrong. ( mind you I'm a licensed mechanic by the FAA and certified auto mechanic ) What I'm being told I'm wrong about is that engines consume oil at a rate of one quart per 3500 miles. That may be true for a Continental IO550 but not a boxer 3.6R with 54,000 miles on it (2011) What a world we live in where customer service is no better than a bean burrito from - fill in your own food chain here -
Subaru Of America Customer Care
Reason of review
Poor customer service
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