State: Virginia Product: Subaru Of America Customer Care Clear all filters (2 of 61 reviews match)
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1.0
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I wanted to let you know how we were treated today and one of our families reasons for buying a Subaru from Dulles Motor Cars was based on the value you provide by offering free oil changes and inspections for life. My wife brought it in today June 20, 20019 and was...
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Review
#1564089 Review #1564089 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Pros
  • Subaru vehicles
Cons
  • Dealer
Reason of review
Poor customer service
Loss
$9000
Preferred solution
Let the company propose a solution
Tags
  • No Honor Or Commitment To Customer
4.3
Details
All service advisor at the service office has problem and hate Latino people, just today got bulling for the 3rd time, because speak English with accent. I bought my Subaru back 2014 and since my first service I got bulling from all service office, after that my...
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1 comment
aliens_amoung_us
#1349162

How exactly were they bullying you? If they ask you to repeat yourself, or to speak more clearly, that isn't bullying.

Some people from other cultures find it difficult to understand other cultures, it's just a way of life. Also, some people have hearing issues and need you to speak slowly/clearly/repeat sometimes. Everyone always wants to use the race card, and only certain cultures are supposed to be taught "diversity".

If you really feel like they are bullying you then leave the car maintenance to your husband, problem solved, and you won't have to deal with it anymore. Lesson learned.

Review
#1072191 Review #1072191 is a subjective opinion of poster.
Service
Subaru Of America Customer Care
Reason of review
Poor customer service

Contact Subaru Of America Customer Service

Mailing Address:
Subaru of America, Inc.,
P.O. Box 9103 One Subaru Drive
Camden, New Jersey 08101
United States
Phone:
(800) 782-2783
All Subaru Of America Contacts

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