Mount Laurel, New Jersey
Not resolved
1.0
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I went to the subaru dealership for a test drive. A dealer over there tells me they are so confident that they wont even let anyone drive there cars before doing some deal to buy.

I left that dealership and checked for test drive appointment online there were options to make that and I did it. In a few minutes I got call from the same dealership that they would offer the test drive after credit check I accepted and went in again since I know my credit was good. Then again without doing the credit check he was asking me to sign some papers nd then you can do the test drive.

The dealership is Sheehy Subaru of Springfield worst customer support ever. And even the subaru website doesn't give test drive appointments and I dont know why they kept it over there.

Product or Service Mentioned: Subaru Of America Customer Care.

Reason of review: Poor customer service.

Subaru Of America Cons: Worst test drive experiance, Worst customer service, Worst dealers.

  • Subaru dealer
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